Team Leader

5 days ago


Mumbai, India Wartsila Full time

Job Description - Lead and coach personnel within own team. Mentor and develop team members for optimal performance and identification and development of succession plan - Balance workload among team members to grant efficiency and effectiveness - Ensure quality and timely handling of quotations, orders, recording of claims - and other related documents. Implement corrective and preventive actions as necessary. - Monitor and report business performance via KPIs and targets (performance and behavioural) in assigned team(s). - Ensure that the business objectives and targets are met. - Execute action plans according to rules and regulations.Cooperate with other Team Leads in other locations to ensure best practices. - Identify waste in PCM processes having an operational excellence approach - Lead initiatives, OE waves, RPAs, etc to ensure constant improvement of - E2E process in alignment with the PCM StrategyUse internal network to escalate issues that may arise. - Weekly OB review and follow-up.Development Responsibilities: - Develop Management Skills - Motivate and develop their team in an environment where they can realize people s potential - Maintain continuous improvement by using tools and techniques Develops strategies & relationships with the internal / external partners and clients - To have completed, Lead, Change Management, Coaching for Performance trainings etc . - As defined by authorities to sign documents and power of attorney - Internal/external customer satisfactionLead and manage operative daily PCM activitiesFulfilment of Key Performance Indicators (KPI)Experience range- 4 to 5 yearsEducation:B. Sc in Business Admin and/or equivalent 3yrs working experience as a Line Manager Skills and Competencies: General Skills: - Cost awareness & effectiveness Communication skills - Reporting and analysing skills - Negotiation skills - Customer service (internal, external)Presentation skills - Teamwork skills - Training and development skills - Organizing skills - Workplace ICT applications & equipment skills.


  • Team Leader

    2 weeks ago


    Mumbai, Maharashtra, India MDI NetworX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role Overview: You have to lead a team and ensure smooth operations in the healthcare sector. Your primary responsibilities will include assisting team members, managing a team, and ensuring adherence to norms. Key Responsibilities: - Assist team members with queries and take ownership of their targets & goals - Manage a team of 10-15 associates - Ensure...

  • Team Leader

    18 hours ago


    Hyderabad, Mumbai, India Taskus Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Being a Team Leader, you will manage the day-to-day planning and operations of your teamThis includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs)As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedulesYou must be...

  • Team Leader

    2 weeks ago


    Mumbai, Maharashtra, India BROCUS IT SOLUTIONS PVT LTD Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Team Leader -Sales-WFOWe are seeking a highly motivated and results-driven Sales Team Leader to manage and drive performance in our international BPO's US home security process. The ideal candidate will be responsible for coaching and mentoring a team of sales agents, optimizing conversions, and ensuring sales targets are met.Roles and Responsibilities:•...

  • Team Leader

    1 week ago


    Mumbai, Maharashtra, India WSP Full time ₹ 8,00,000 - ₹ 25,00,000 per year

    WSP Civil & Bridge Engineering team is seeking Team Leaders- Bridge to be part of this established and experienced team working on exciting large-scale projects. Due to recent successes the team is growing and offers excellent opportunities for the right candidates seeking new and exciting opportunities. The successful candidate will form part of an existing...

  • Team Leader

    2 weeks ago


    Mumbai, Maharashtra, India SMC Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:Team Leader - DealingLocation: Goregaon East, Pune & SolapurJob Summary:We are seeking an experiencedTeam Leader tolead a team of advisors in our Retail Department. The successful candidate will be responsible for managing and mentoring a team of advisors, achieving revenue targets, and ensuring excellent customer service.Key Responsibilities:Team...

  • Team Leader

    2 weeks ago


    Mumbai, Maharashtra, India DeSimone Consulting Engineering Full time

    Job DutiesManaging allocated projects as a Team LeaderCommunicating and sharing resources with other Team Leaders as demands for resources ebb and flowEnsuring those under your supervision perform assigned tasks effectivelyMonitoring and reporting attendance, lateness, and extended break violationReporting to SDE's Operations Manager any and all issues...

  • Team Leader

    4 days ago


    Mumbai, Maharashtra, India Taskus Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We need someone who has the skills to call themselves a Leader. Someone withcollege or vocational school graduation as a qualification and has at least one (1) yearof relevant Team Leader experience managing at least 10+ teammates while working ina customer support role within an outsourcing or similar company. We need someonewith excellent verbal and...

  • Team Leader

    1 week ago


    Navi Mumbai, Maharashtra, India PES Hr Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    currently seeking a Team Leader for their Telecom Process into ISP for Airoli location. The ideal candidate must have a min of1 year of exp as Team leader for international process Exp in handling team managed clients hands on excel,people management Required Candidate profileProcess : Experience in Voice Process is mandatory (International)Background : BPO...

  • Team Leader

    1 week ago


    Mumbai, Maharashtra, India Keystone Real Estate Advisory Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionFounded in 2017 by Mr. Suryabhan Maurya, Keystone Real Estate Advisory has quickly positioned itself as a trusted name in the real estate industry. With over 20 years of expertise, the company has developed strong relationships with more than 1150 developers, 150 business partners, and 15,000 clients. Keystone Real Estate Advisory is known...

  • Team Leader

    2 weeks ago


    Navi Mumbai, Maharashtra, India Yes Bank Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Team Leader ( Phone Banking )Location :- Airoli ( Navi Mumbai )BU - Contact CentreSBU - Phone BankingFunctional Designation -Team LeaderCorporate Designation /Grade :- UP to Manager/sr. ManagerJob Responsibilities:To manage day-to-day planning, operations and problem solving of team to meet required service level components, standards and targetsEnsure...