Site Reliability Engineer

Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries BETSOL team holds several engineering patents and is recognized with industry awards and BETSOL maintains a net promoter score that is 2x the industry average BETSOL s open source backup and recovery product line Zmanda Zmanda com delivers up to 50 savings in total cost of ownership TCO and best-in-class performance BETSOL Global IT Services BETSOL com builds and supports end-to-end enterprise solutions reducing time-to-market for its customers BETSOL offices are set against the vibrant backdrops of Broomfield Colorado and Bangalore India We take pride in being an employee-centric organization offering comprehensive health insurance competitive salaries 401K volunteer programs and scholarship opportunities Office amenities include a fitness center cafe and recreational facilities Own the reliability availability performance and scalability of customer and employee facing platforms Partner with application infrastructure security and NOC teams to engineer resilient services and automate operations across Azure and on-prem environments Drive incident response and post-incident reviews implement observability and continuously improve service health through automation and best practices Responsibilities Build and operate production platforms across Azure e g AKS App Services Functions Windows Linux and networking layers in partnership with Platform Server Network teams Engineer end-to-end observability metrics logs and traces via Azure Monitor Application Insights Log Analytics Prometheus Grafana and centralized logging Automate provisioning and configuration using Infrastructure as Code Terraform Bicep and configuration management Ansible PowerShell DSC Design and maintain CI CD pipelines Azure DevOps GitHub Actions with automated testing canary blue-green deployments and change control alignment Establish runbooks SOPs and self-healing automations to reduce MTTR and ticket volume from the NOC and Service Desk Harden platform security identity secrets certificates network segmentation leveraging Azure Key Vault managed identities and policy guardrails Perform capacity planning performance tuning and cost optimization FinOps for compute storage and networking Partner with Data ETL teams to ensure reliability of batch and streaming jobs scheduling and dependencies Create and maintain documentation architecture runbooks dashboards and support audits and compliance requirements Qualifications Bachelor s degree in Computer Science Engineering or equivalent experience 2-5 years in SRE DevOps Platform Engineering with hands-on production ownership Proficiency with Azure services AKS App Services Functions Azure Monitor Log Analytics Application Insights Strong Kubernetes Docker skills Helm ingress service mesh e g Istio Linkerd experience is a plus IaC Terraform or Bicep and scripting PowerShell and or Python Git-based workflows CI CD Azure DevOps or GitHub Actions artifact management and release strategies canary blue-green Observability tooling Prometheus Grafana ELK OpenSearch Azure Monitor and alert design to minimize noise Experience with ITIL processes incident change problem and tools ServiceNow Jira Knowledge of networking DNS TLS certificates load balancers and security fundamentals Excellent troubleshooting communication and cross-functional collaboration skills Certifications such as Microsoft Azure Administrator DevOps CKA CKAD or ITIL Foundation are a plus Additional Information All your information will be kept confidential according to EEO guidelines