▷ Immediate Start Client Relations

3 weeks ago


Yelahanka, India ISG (Information Services Group) Full time

About ISG: Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.: ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change. Position Summary: The Client Relations Executive will be responsible for providing personalized customer service and support to both information technology outsourcing (ITO) & business process outsourcing (BPO) and telecommunications network service providers through ISG’s Research practice. This role has a formalized career path developed by the ISG Research Executive Leadership team allowing a Client Relations Executive to pursue specific areas of subject matter expertise. These areas pertain to our business, e.G. strategic account development, benchmarking, client renewal efforts, marketing, etc. The career paths may be geared towards those who seek a management or individual contributor role within ISG Research. This role is a critical one to ISG Research’s business and the firm. We seek candidates who have exceptional client facing and time management skills as well as a strong fluency with English. The candidate will be responsible for monitoring and tracking progress of all clients; conduct onboarding sessions, enable client renewals of subscription advisory services; communicate with both internal and external stakeholders, and general support of the Provider Services sales team on related opportunities/questions/issues. The candidate will be required to have knowledge of ISG Research’s products including ISG Momentum services and other related services as they become relevant Roles and Responsibilities: - Manage interaction with ISG Research’s existing clients (IT, BPO and Network service providers) - Liaison between provider and ISG Advisory community - Identify proper usage of momentum services by scheduling advisor briefings and workshop for the clients aligned to client’s objectives of the program - Consultatively work with clients to ensure they see value out of their relationship with ISG; conduct on-boarding calls and regular cadence calls - Drive and manage monthly/quarterly targets of usage of services per client assigned - Provide an overview on ISG Tools, services and offerings purchased and track their usage regularly. - Identify concerns of the client, if any. Compile suggestions to improve our products and manage the feedback process. - Track and update client activity on a proprietary CRM Tool and create reports on a monthly/quarterly basis. Skills Required: - A minimum of 3-4 years’ experience in Client relationship and account management, marketing, and sales support function. - Time management skills - The ability to juggle multiple projects with aggressive deadlines - Stakeholder Management - The ability to proactively troubleshoot client issues and work the client to resolve their issues in a satisfactory manner. This includes understanding the client issues, working with internal research and IT team members to resolve the issue, and communicate clearly and positively with the client throughout the process - Consultative - The ability to understand the importance of reporting to client measurement programs and to be able to discuss these concepts with clients - Adaptive and Collaborative - The ability to work a flexible schedule, collaborating with US and European and APAC regions. Will occasionally require evening work hours - Cross Functional Teamwork - Exceptional cross-group collaboration skills with proven track record of breaking down silos and working with others to maximize impact - Communication - Excellent written and verbal communication is a must, previous experience in working directly with global clients in the Americas, Europe and APAC will be helpful Education level: - Bachelor’s Degree with a diploma in Marketing/Operations At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be. The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.



  • Yelahanka, India People Prime Worldwide Full time

    About Client: Our Client is a AI first Innovation Engineering Services & Solutions company headquartered in Pittsburgh, our core purpose is to impact lives by transforming businesses through innovation. With a presence in 23 global locations, it boasts an engineering headcount of more than 5,500+ employees. The company engages with its clients through...


  • Yelahanka, India Moder Full time

    About Us Moder, formerly known as Archwell Operations, is a part of Archwell Holdings founded in 2017. We are a tech forward outsourcing company specializing in supporting the US Mortgage, Insurance, and Banking industries. We specialize in end-to-end component-based outsourcing, managing one-off projects to become an extension of the customer service or...

  • Founding Engineer

    1 day ago


    Yelahanka, India Eazy AI Full time

    IMMEDIATE JOINERS WOULD BE PREFERRED. FULL-TIME HYBRID ROLE IN 3 DAYS IN OFFICE IN WHITEFIELD BENGALURU. About the Company Eazy AI is a conversational AI platform transforming online shopping across the Middle East and South Asia. Our AI-powered solution replaces traditional product search with intelligent conversations using text, voice, and image. Eazy AI...


  • Yelahanka, India Tata Technologies Full time

    🌐 We’re Hiring – Cybersecurity Manager (Automotive Domain) 🚀 📍 Work Location: Bangalore / Coimbatore / Pune 🧑 💻 Experience: 10+ Years We are looking for a highly skilled Cybersecurity Manager to lead and drive end-to-end cybersecurity processes in automotive projects. This role offers the opportunity to shape next-generation automotive...

  • Graphic Designer

    5 days ago


    Yelahanka, India STUDIO3MPS MARKETING AGENCY PRIVATE LIMITED Full time

    Company Description Studio3MPS is a creative powerhouse with over a decade of experience delivering high-quality solutions to multinational clients. Established in 2014 in Dubai, we’ve built a strong reputation for excellence and innovation. We are now extending our presence to India, with a new location in Bangalore. Our mission is to provide exceptional...


  • Yelahanka, India Khatib & Alami Full time

    Job Description Position Title: Associate Principal – Stormwater & Drainage Department: Water / Infrastructure Design Location: Bengaluru, India Experience: 15+ Years (with minimum 8 years in core Stormwater & Drainage Design) Qualification: - B.E. in Civil Engineering or equivalent. - M.E./M.Tech. in Environmental Engineering, Water Resources, or...


  • Yelahanka, India Optimum Solutions Pte Ltd Full time

    About the Role Your role will involve end-to-end technical recruitment for our clients and internal teams across the APAC region, with a primary focus on high-growth markets like Singapore, Malaysia, and others. This is a critical role that connects top-tier technology talent with impactful career opportunities across Asia. Your role Includes (but isn't...

  • Turnaround Specialist

    3 weeks ago


    Yelahanka, India Quest Global Full time

    Job Requirements: Key Responsibilities: Work Request Evaluation & Scoping: - Screen and review mechanical TAR notifications and work orders. - Validate and clarify job scope with operations, maintenance, and requestors. - Conduct field/site surveys to verify asset conditions, access, constraints, and isolation requirements. - Identify and eliminate obsolete...


  • Yelahanka, India ACL Digital Full time

    Hi All, ACL Digital is looking for "Senior Design Verification Engineers" Exp Level: 4+ years Notice period: Immediate to 30 days Location: Bangalore and Hyderabad Job Description: - Must have good knowledge on the verification flows - Excellent hands-on debug skills and problem solving attitude. - Experience of working in complex test-bench/model in...

  • Sr. Bi Engineer

    3 weeks ago


    Yelahanka, India Visa Full time

    Job Description The Global Data Team With data and AI being the fuel that drives our future - our strategies, policies, and business successes around data will define our future growth prospects. Unlocking the value available through the innovative use of data and AI/Machine Learning on behalf of consumers, businesses, and communities is key to our future....