Client Relationship

2 weeks ago

Bengaluru, Karnataka, India Living Aquatic Systemz Full time
Living Aquatic Systemz is seeking a dedicated Client Relationship professional to join our team. In this role, you will be the primary point of contact for our clients, ensuring their needs are met and their expectations are exceeded. Your responsibilities will include nurturing client relationships, understanding their requirements, and providing tailored solutions to enhance their experience with our innovative aquatic solutions. If you are a proactive communicator with exceptional interpersonal skills and a passion for customer satisfaction, we want to hear from you

Responsibilities

- Develop and maintain strong relationships with existing clients.
- Understand client needs and objectives to provide personalized support and solutions.
- Act as the liaison between clients and internal teams to ensure project success.
- Monitor client satisfaction and proactively address any issues or concerns.
- Coordinate with sales and project management teams to align goals and expectations.
- Conduct regular check-ins with clients to gather feedback and identify opportunities for improvement.
- Maintain detailed records of client interactions and project status.
- Assist in the preparation of client proposals and presentations.
- Stay updated on industry trends and company offerings to better serve clients.

Requirements

- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in client relationship management or customer service.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a client-focused mindset.
- Ability to work collaboratively in a team environment while also being self-motivated.
- Proficiency in CRM software and Microsoft Office Suite
- Willingness to travel as needed to meet clients and attend industry events.

Benefits

Provident Fund

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