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Client Relationship
1 month ago
Responsibilities
- Develop and maintain strong relationships with existing clients.
- Understand client needs and objectives to provide personalized support and solutions.
- Act as the liaison between clients and internal teams to ensure project success.
- Monitor client satisfaction and proactively address any issues or concerns.
- Coordinate with sales and project management teams to align goals and expectations.
- Conduct regular check-ins with clients to gather feedback and identify opportunities for improvement.
- Maintain detailed records of client interactions and project status.
- Assist in the preparation of client proposals and presentations.
- Stay updated on industry trends and company offerings to better serve clients.
Requirements
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in client relationship management or customer service.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a client-focused mindset.
- Ability to work collaboratively in a team environment while also being self-motivated.
- Proficiency in CRM software and Microsoft Office Suite
- Willingness to travel as needed to meet clients and attend industry events.
Benefits
Provident Fund
