Ms Specialist T&ip

Job Category Customer Services Degree Level Bachelor s degree As an IP Expert the individual will be responsible for the end-to-end management of network operations ensuring the stability efficiency and performance of IP infrastructure The role involves providing advanced technical consultation to internal teams and external customers addressing complex network-related issues and ensuring the timely resolution of technical queries and incidents Responsibilities Providing technical support for IP Core nodes Analysis Troubleshooting fixing the issues reported on already deployed to end customer user Provide technical operations support to the customer team offer support and facilitate competence development for local technical teams Manages technical escalations for internal technical requests emergency cases and outages as well as those directed towards customers Support customers network performance and evolution manage network SW and HW configuration information Acts as the prime technical interface towards customers subcontractors and 3rd party suppliers as well as internally towards several organizations Liaise closely with Multiple teams to work on the operational faults and technical management to ensure the Network stability Monitors and reports customers life network performance and acts to ensure the network s availability including e g customer SLA fulfilment Qualifications You have 6-10 years of experience with a B E B Tech M E M Tech MCA degree in Telecommunication Engineering Computer Science or equivalent Must have a strong understanding of Protocols TCP IP IPv4 IPv6 addressing IP subnetting VLAN s Ethernet SNMP management Telnet SSH HTTP HTTPS TACACS Proficiency in Designing Implementing Troubleshooting IP MPLS Network core and services design including L2 VPNs and L3 VPNs Seamless MPLS Segment Routing Analyse and resolve network hardware and software connectivity issues Network Tools analysis for capacity planning and proactive fault finding It would be nice if you also had Knowledge Hands-on experiences of protocols OSPF ISIS BGP signaling protocols RSVP-TE LDP Relevant certifications e g CCNA CCNP NRS-I NRS-II are a plus About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile fixed and cloud networks Your career here will have a positive impact on people s lives and will help us build the capabilities needed for a more productive sustainable and inclusive world We challenge ourselves to create an inclusive way of working where we are open to new ideas empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities well-being programs to support you mentally and physically opportunities to join and get supported by employee resource groups mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion equality One of the World s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia we act inclusively and respect the uniqueness of people Nokia s employment decisions are made regardless of race color national or ethnic origin religion gender sexual orientation gender identity or expression age marital status disability protected veteran status or other characteristics protected by law We are committed to a culture of inclusion built upon our core value of respect Join us and be part of a company where you will feel included and empowered to succeed About the Team In our ambition is to become the trusted partner of choice for Communications Service Providers CSPs as well as for non-CSP entities in sectors like utilities transportation public services and defense We strive to deliver unbeatable customer experiences in wireless connectivity