Solution Consultant Ii

Company Overview With 80 000 customers across 150 countries UKG is the largest U S -based private software company in the world And we re only getting started Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve Read on At UKG you get more than just a job You get to work with purpose Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all Here we know that you re more than your work That s why our benefits help you thrive personally and professionally from wellness programs and tuition reimbursement to U Choose a customizable expense reimbursement program that can be used for more than 200 needs that best suit you and your family from student loan repayment to childcare to pet insurance Our inclusive culture active and engaged employee resource groups and caring leaders value every voice and support you in doing the best work of your career If you re passionate about our purpose people then we can t wait to support whatever gives you purpose We re united by purpose inspired by you Role Overview As a Solution Consultant at UKG you will play a pivotal role in delivering superior workforce management solutions to our clients You will be accountable for your own success utilizing your knowledge of workforce management software to implement solutions that maximize benefits for our customers Your superior communication and presentation skills coupled with your ability to manage complex environments and client relationships will ensure your success in this role Key Responsibilities Documentation Collect analyze validate and document business requirements creating detailed technical specifications for the implementation team Build and Configuration Build and configuration of the system ensuring adherence to the original design and client requirements Provide expert knowledge and best practices during the Build phase Testing Support Provide support during the testing phase including functional testing integration testing and user acceptance testing UAT Best Practices Advocate for and implement industry best practices in workforce management process optimization and system configuration Effective Communication Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases visual diagrams and process flow charts Travel Travel up to 25 may be required to meet with clients and support project implementations Qualifications Education Bachelor s degree or equivalent in Computer Sciences or a related field Experience o Overall 3 to 6 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments UKG Pro WFM Workday Ceridian Oracle PeopleSoft SAP Human Resources Payroll Time and Labor o 3 years of relevant experience in implementing Workforce Management software or similar domain is desirable o Experience in implementing WFM modules like Time Keeping and Accruals is a must o Prior experience in supporting functional testing integration testing and UAT Skills o Thorough understanding of business process and technology relating to workforce management o Demonstrated track record in delivering quality on-time technology and business solutions to a diverse customer base o Excellent verbal and written communication skills o Solid interpersonal skills to interface with stakeholders and manage specific tasks to completion with minimal direction o Strong analytical logical and problem-solving skills o Ability to multi-task in a fast-paced work environment with competing priorities o Highly organized and detail oriented with the ability to work independently o A team player who is focused on providing an exemplary client centric experience o High Technical aptitude and ability to clearly communicate known issues If you have the passion for workforce management and a track record of delivering high-quality solutions we would love to hear from you Apply now and be a part of our exciting journey at UKG Where we re going UKG is on the cusp of something truly special Worldwide we already hold the 1 market share position for workforce management and the 2 position for human capital management Tens of millions of frontline workers start and end their days with our software with billions of shifts managed annually through UKG solutions today Yet it s our AI-powered product portfolio designed to support customers of all sizes industries and geographies that will propel us into an even brighter tomorrow UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace including the recruitment process Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process please email