Credit Controller
1 week ago
About Us
Location - Hyderabad, India
Department - Finance Operations
Level - Executive
Working Pattern - Work from office.
Benefits - Benefits at Ideagen
DEI - DEI strategy
Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out
Ideagen India is seeking a highly motivated and skilled Credit Controller to join our newly established shared service finance team in India.
The successful candidate will be a key player in the credit control function, ensuring timely payments from customers, and minimising bad debts across the Group. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Responsibilities
- Account Management: Manage a portfolio of client accounts to ensure timely collection of outstanding invoices.
- Client Communication: Contact clients via phone, email, and written correspondence to follow up on overdue payments.
- Payment Arrangements: Negotiate payment plans and settlements with clients to facilitate the collection process.
- Billing Disputes: Resolve billing and payment disputes by coordinating with internal departments and clients to ensure accuracy.
- Documentation: Maintain accurate and up-to-date records of all collection activities, including communication logs, payment status, and dispute resolutions.
- Reporting: Prepare regular reports on the status of accounts receivable and collection efforts for management review.
- Compliance: Ensure all collection activities comply with relevant laws, regulations, and company policies.
- Customer Relations: Build and maintain positive relationships with clients while effectively managing and collecting outstanding debts.
- Process Improvement: Identify and recommend improvements to the collection process to enhance efficiency and effectiveness.
Skills And Experience
- Education: Bachelor&aposs degree in Finance, Accounting, Business Administration, or a related field preferred.
- Experience: Minimum of 2-3 years of experience in collections, accounts receivable, or a related field.
- Skills:
- Strong communication and interpersonal skills.
- Excellent negotiation and problem-solving abilities.
- Attention to detail and strong organizational skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with accounting software.
- Ability to work independently and manage multiple tasks simultaneously.
- Knowledge: Understanding of accounting principles, billing procedures, and collection laws and regulations.
Additional Requirements
- Work Environment: Ability to work in a fast-paced environment with a high volume of transactions.
- Professionalism: Demonstrate a high level of professionalism and integrity in all interactions.
- Customer Focus: Commitment to providing excellent customer service and maintaining positive client relationships.
About Ideagen
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that&aposs always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.
What is next
If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.
To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at [Confidential Information]. All matters will be treated with strict confidence.
At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process.
Enhance your career and make the world a safer place
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