Product Manager

Job Description

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Manager in CAMP PXT Libraries, you lead innovation through the development of products and features that delight customers. As a member on the team, you leverage your capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

Job responsibilities

- Develops a product strategy and product vision that delivers value to customers.
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
- Builds the technical framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
- Manage key relationships - Work with engineering, architecture, analytics, automation team and a diverse set of product teams to understand their needs and program goals.
- Communicate effectively and frequently - Be vocal. Share the product vision with the teams and articulate the questions and answers needed to build the right features.
- Be a center for knowledge - Take your deep curiosity about the digital experience space and a desire to connect that curiosity and knowledge to the teams that can effect change.
- Be a Technical & Customer Problem Solver - Ask questions and define the problem and where our platform sits in the Chase ecosystem. Understand the technologies and approaches in use and those we should be using to drive our objectives for these technical products.
- Oversee the end-to-end API product roadmap for the Account Opening and Shopping journey within Card including vision, development, risk management, and business growth targets.
- Lead the discovery and development of API-driven products and methodologies to enhance the customer experience and drive business growth.
- Lead and coordinate complex API product initiatives across multiple areas, driving strategy alignment, prioritization decisions, and optimal sequencing.

Required qualifications, capabilities, and skills

- 5+ years of experience or equivalent expertise delivering products, projects, or technology applications
- 5+ years of experience or equivalent expertise in UI software development, delivery, and architecture
- Extensive knowledge of the product development life cycle, technical design, and data analytics
- Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience driving change within organizations and managing stakeholders across multiple functions
- Extensive experience with all stages of the API based product development life cycle, including technical design, solution, and optimization post-launch.
- Exceptional ability to understand data and leverage analytic insights to continually improve the experience and reach/exceed OKRs.
- Demonstrated ability to execute in a demanding technology space, with multiple co-suppliers, juggling multiple complex dependencies and modernization efforts.
- Expertise and comfort in building out and owning an API roadmap, backlog, and full end-to-end execution, with adherence to Agility principles.

Preferred qualifications, capabilities, and skills

- Recognized thought leader within a related field
- Deep understanding of the needs of the customer acquisitions journey from shopping through origination in a co-brand partnership context.
- Experience working in financial services, acquisition, digital products, online and mobile platforms, etc.
- Consumer and Business Banking domain knowledge and related lending/credit account opening, or similar onboarding experience strongly preferred.
- Ability to prioritize a large book of work, meetings, team dynamics, and overall discovery.
- Ability to influence stakeholders with diverse points of view and maintain grounded and productive discussions, including senior leadership level audience

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