Language Interpreter – English +

5 days ago


Noida, India BIG Language Solutions Full time

Job Title: Language Interpreter – English + [Bengali / Punjabi / Urdu / Tamil] Start Date: January 12, 2026 Job Summary: We are seeking a skilled and experienced Language Interpreter fluent in English + [Second Language] to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving U.S. customers. You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times. Key Responsibilities: • Provide real-time, consecutive or simultaneous interpretation between English and [Second Language] during customer calls. • Assist U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner. • Accurately relay information without adding, omitting, or distorting the meaning. • Handle confidential and sensitive information with discretion and professionalism. • Maintain high-quality standards in interpretation, ensuring clarity, tone, and context are preserved. • Work closely with team leads and QA to continuously improve communication quality and customer satisfaction. • Adhere to call handling metrics, quality benchmarks, and compliance requirements. • Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services. Required Skills & Qualifications: • Fluency in English and Second Language – spoken • Minimum 1-2 years of experience in an international call center, preferably dealing with U.S. customers.



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