Sr. Officer

4 days ago

Ahmadābād, India ADANI GROUP Full time

Responsibilities Using computer software SAP ERP and databases to locate customers details and ageing summary Discussing debts with customers and creating a payment plan that allows them to pay what they owe Negotiating settlements to accept a percentage of the debt Updating credit files when debts are paid and generating MIS for reporting Co-ordination with business finance and sales team to plan collection activities Establish and maintain positive relationship communication with other departments and internal customers to enhance customer service Support multiple locations multiple business units 24X7 Qualifications Qualifications 3 -7 years of relevant work experience Bachelor s in business management finance commerce engineering Experience Experience understanding of customer credit risk evaluation and management analytical reporting or receivable management Must have worked in credit control receivable management team Preference should be given to experience in manufacturing FMCG sector Must have hands-on experience of working on SAP proficiency in Microsoft Excel Requires good interpersonal skills and sound decision-making skills to manage relationships between customers especially during collections

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