Training Officer

3 days ago

Jamnagar GJ IN Rare Hospitality and Services Pvt Ltd Full time

Role Description The Training Manager will be responsible for planning developing and conducting training programs for employees in the facility management and housekeeping domain across various client sites in Gujarat The role focuses on ensuring consistent service quality adherence to hygiene standards and enhancing workforce skills to meet client expectations Key Responsibilities 1 Training Design Delivery Develop and implement training programs for housekeeping janitorial and facility staff supervisors executives and associates Conduct induction and refresher training sessions on cleaning techniques chemical usage equipment handling personal hygiene and safety standards Ensure training modules are aligned with ISO NABH and client-specific requirements Create practical and visual training aids SOPs videos posters and demonstrations 2 Quality Performance Improvement Monitor on-site performance post-training to ensure standards are met Collaborate with site managers and operations heads to identify training gaps and improvement areas Implement audits and competency assessments to evaluate skill enhancement 3 Compliance Documentation Maintain detailed training records attendance feedback and effectiveness reports Ensure compliance with statutory safety and hygiene regulations Update training content based on new cleaning technologies chemicals and industry practices 4 Stakeholder Team Management Coordinate with HR Operations and Client Teams to plan training schedules Train and mentor site supervisors to act as on-ground trainers Support recruitment and onboarding through skill verification and induction programs Qualifications Experience Education Graduate in Hotel Management Facility Management or any related field Certification in Housekeeping Facility Management Soft Services Training preferred Experience Minimum 5-8 years of experience in facility services or housekeeping operations with at least 3 years in a training role Experience with large client sites such as hospitals corporates malls or manufacturing units preferred Skills Required Excellent communication and presentation skills English Hindi Gujarati Strong knowledge of cleaning tools chemicals equipment and safety procedures Ability to design and deliver practical on-ground training Strong organizational planning and reporting abilities Proficient in MS Office and familiar with digital learning platforms LMS Key Performance Indicators KPIs Training hours per employee site Post-training performance improvement Reduction in client complaints or audit non-conformities Training completion and effectiveness scores Compensation Competitive and commensurate with experience Work Mode Field-based role across Gujarat sites with travel as required Job Type Full-time Pay 12 828 40 - 30 000 00 per month Work Location In person

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