Clinical Lead

Job Title : Clinical Lead (Max@Home) Location : Mumbai JOB PURPOSE This role is responsible for overseeing and ensuring proper patient monitoring, particularly in high-need areas, to ensure high-quality care is consistently provided. This role involves the coordination of patient assessments, family counseling, incident reporting, quality assurance, team management, and continuous staff development. The Patient Care Coordinator plays a key role in ensuring optimal patient care outcomes through collaborative efforts with internal and external healthcare professionals and effective communication with family members. RESPONSIBILITIES 1. Patient Monitoring & Care: - Oversee patient care, especially in high-need areas, ensuring proper patient monitoring. - Coordinate patient assessments by Advanced Team Leads (ATL) and In-House (INH) teams, ensuring quality care is delivered. - Facilitate stakeholder meetings and build strong relationships with internal and external doctors (within and outside the hospital). - Ensure readiness of new products from a clinical perspective (e.g., Dialysis at Home, Mother & Child services). - Conduct daily clinical team meetings, discussing goals of care with primary and treating doctors. - Perform home visits and out-of-hours (OOH) patient assessments, reviewing patient progress regularly. - Identify red flags and take immediate action to address safety concerns. 2. Family Meetings & Counseling: - Organize and conduct family meetings to update family members on patient progress and care plans. - Provide counseling and guidance to family members regarding patient care and expected outcomes. 3. Quality Assurance & Incident Reporting: - Maintain high standards of patient care and identify opportunities for quality improvement. - Document incidents, prepare detailed reports, and facilitate investigations for timely resolution. - Monitor patient care trends and report findings through data analysis and dashboards. 4. Team Coordination & Meetings: - Lead and actively participate in daily team meetings, ensuring continuous communication on patient progress and care issues. - Engage in case reviews, implementing corrective measures to improve patient outcomes. - Facilitate regular coordination with doctors and care teams to align treatment plans and address concerns. 5. Training & Development: - Organize and facilitate training sessions for nursing staff, including refresher courses and the New Hire Training Program (NITP). - Coordinate On-the-Job Training (OJT) for team leads (TL), assistant team leads (ATL), nursing supervisors, and nurse educators. - Ensure continuous upskilling for nursing staff and leadership with relevant training modules. 6. Recruitment & Interviews: - Conduct interviews for nursing roles, including ATL, nurse educator, nursing supervisor, and related positions. - Assist in the recruitment process to ensure that staffing requirements are met. 7. Palliative Care: - Develop, manage, and oversee palliative care projects, processes, and related training modules. - Coordinate dashboards to track the progress of palliative care patients. 8. Root Cause Analysis (RCA) & Corrective Action Plans (CAPA): - Participate in Root Cause Analysis (RCA) for incidents affecting patient care and safety. - Support the development and implementation of Corrective Action Plans (CAPA) to address identified issues and improve care delivery. 9.Data Management & Dashboards: - Collect, analyze, and present data on patient care quality, incident trends, and overall performance. - Develop and manage dashboards displaying key performance indicators related to patient care, training outcomes, and incident management. Qualifications : MBBS Experience : 5+ years of experience Interested candidates may send their CV deen.dayal@maxhealthcare.com Regards DDeen #9718519555