US Air Travel Consultant

3 weeks ago

Chandigarh, Chandigarh, India Staffingine LLC Full time
Job Title: US Air Travel Consultant (English Speaking)

Location: Zirakpur, Punjab, India

Shift: Night Shifts (US Time Zone)

Company: Altitude Quest Travels Pvt Ltd

Experience: 2+ Years

Job Description:

Altitude Quest Travels is seeking experienced and customer-focused US Air Travel Consultants to join our dynamic team. In this role, you will be responsible for handling air travel bookings, providing exceptional customer service, and ensuring smooth travel experiences for US-based clients.

Key Responsibilities:

- Assist US clients with flight bookings, modifications, and cancellations.
- Handle inquiries related to fares, flight schedules, and travel policies.
- Provide accurate information on baggage policies, visa requirements, and travel regulations.
- Resolve customer issues promptly and effectively, ensuring customer satisfaction.
- Utilize Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo for reservations.
- Collaborate with airlines and travel partners to manage customer requests.
- Ensure compliance with US travel regulations and company guidelines.

Requirements:

- Experience: Minimum 2 years of experience in air travel consulting or a similar role.
- Skills:

1. Proficiency in GDS systems (Amadeus, Sabre, or Galileo).
2. Strong communication and interpersonal skills.
3. Excellent problem-solving abilities.

- Language: Fluent in English (verbal and written).
- Availability: Willingness to work in night shifts aligning with US time zones.

Benefits:

- Competitive salary with performance incentives.
- Opportunity to work with a growing travel company.
- Collaborative and dynamic work environment.

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