15h Left: Operations Analysis Specialist

Job Description

About the Role:

OSTTRA India

The Team: Osttra is the home of MarkitSERV, Traiana, Trioptima and Reset businesses that offer post trade services to a community of 10k+ clients. Our company brings together people, processes, and networks to solve the markets most challenging problems. Innovating, integrating, and optimising the post-trade workflow - we are positively shaping the way the community works forever.

The Impact: Operations serves as the primary interface for day-to-day support of customers facilitating onboarding, testing of new functionality and enhancements and by providing production support for the various Osttra platforms. Operations professionals work in a fast-paced environment where the main objective is to provide excellent service to our customers by answering financial inquires and providing platform onboarding expertise with urgency and attention to detail while contributing to the area's overall strong sense of teamwork.

What's in it for you: We are looking for self-driven individuals with great problem solving and analytical skills to fill an

Associate position within the Operations group. The successful candidate will be responsible for

providing day-to-day customer support for all services supported within MarkitSERV's suite of

products (Markitwire, Markit Trade Manager, Tradeserv etc). The position requires the incumbent to

focus on OTC and derivatives products rollout to new participants.

Responsibilities:

- Understanding of rules, their interpretations, and assumptions around regulatory requirements in

- Transaction & Position Reporting (CFTC, EMIR, ASIC, MAS etc.)

- Direct interaction with MarkitSERV Clients globally to resolve Reporting errors or exceptions

- Assist clients to comply with global regulations like CFTC, ESMA, HKMA, JFSA etc.

- Ensure input of accurate client static data / profile configurations.

- Assist clients with clearing of OTC derivative trades for CCP's like CME, LCH, ICE etc.

- Monitor client queries, investigate and troubleshoot errors and work with internal groups to provide resolution.

- Engage with stakeholders about regulatory changes and analyze their impact on Transaction and position reporting

- Investigate root cause in the reporting flow using internal applications and ensure non-repeat of errors

- Identify areas for process improvement / efficiency, and drive process enhancements

- Respond to client requests by providing detailed analysis and feedback

- Work closely with internal teams for system enhancements.

- Work closely with internal and external counterparts to maintain the quality of the data being sent to regulators so minimize the rejections

- Configure the product as per client's requirement with regards to trade reporting requirements

- Perform testing and provide troubleshooting for the client to configure the product as per the requirements of the participant in the UAT

Business Competencies:

- Should have relevant Experience between 5 to 10 years in Transaction and Position reporting

- Should have good understanding of reporting requirements for MIFID, EMIR, ASIC, HKMA, JFSA etc

- Previous experience working with external clients directly is preferable

- Knowledge of OTC derivative products, Trade confirmations, and financial markets is a major plus

- Previous experience working with software systems and technology is preferable

- Ability to work in fast paced environment with client orientation

Personal competencies:

- Very strong customer service and problem-solving skills

- Focused on Operational Control and Data Security

- Flexible and able to adapt to change

- Able to work independently with minimal supervision

- Excellent interpersonal, written and verbal communication skills

- Customer service and satisfaction are key priorities for the firm. Candidates must be aware of the impact of their actions on internal and external clients

- Flexibility working in shifts

About Company

OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimisation services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimise processing to drive post-trade efficiencies.

OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities.

About OSTTRA

OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group.

With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.

Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.

Learn more at .

What's In It For You

Benefits:

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.

Our benefits include:

- Health & Wellness: Health care coverage designed for the mind and body.

- Flexible Downtime: Generous time off helps keep you energized for your time on.

- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

- Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

- Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.

For more information on benefits by country visit:

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision -

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20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)

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