Global HR Shared Services Assistant

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Our Global HR Shared Services Center (HRSSC), located across three global hubs—India, Costa Rica, and Portugal—deliver centralized and efficient support for HR processes worldwide. By working here, you’ll be part of our team that’s transforming how we deliver world-class HR services to our employees, globally. We support the full employee lifecycle with precision, enable efficiency gains through smart systems and collaboration, whilst delivering measurable outcomes that enhance every employee’s journey at BCG. You will be a key member of our Global HR Shared Services Center (HRSSC), supporting regional and local HR teams and employees worldwide with administrative HR processes. You’ll collaborate with colleagues across multiple geographies and time zones, forming part of a close-knit global HR network that values teamwork, ownership, and continuous learning. Key responsibilities include: - Communicate and coordinate with internal stakeholders and external immigration vendors to manage case details, timelines, documentation, and employee communications. - Support employees on immigration matters, addressing routine queries and escalating complex issues as needed. - Support Transfer-In/Out processes by coordinating immigration documentation and preparing visa invitation/support letters in line with policy requirements. - Maintain immigration trackers, logs, and documentation archives - Deliver reporting (eg Track vendor performance for service quality and turnaround time; escalate issues as needed ) - Collaborate with Local HR team to manage employee documentation and personnel files in compliance with legal requirements and internal standards. What You'll Bring - A graduation degree. - 1–3+ years of experience in an immigration role, with exposure to India inbound/outbound processes including visas, work permits, FRRO compliance, and letter preparation. - Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Word, Visio). - Experience working in a professional services or multinational environment. - Fluent verbal and written English language skills. Who You'll Work With - Be part of a respected global brand that invests in its people. - Exposure to world-class HR systems, like Workday. - Work in a culture that prioritizes learning, diversity, and inclusion. - Join a growing team where your work directly drives global impact. Additional info You’re Good At - Thriving under pressure with exceptional attention to detail. - Staying flexible and reliable in a dynamic and changing environment. - Managing multiple tasks with structure and discipline. - Handling sensitive data with confidentiality and professionalism. - Communicating clearly and professionally, both in writing and speech. - Creating meaningful experiences for every customer through exceptional service. - Collaborating across cultures and time zones. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.