Salesforce Omnistudio Technical Lead

6 days ago

Bangalore, India Tata Consultancy Services Full time

Roles & Responsibilities: Min 8 years to max 12 years' experience in technology (product and engineering) and a minimum of 4+ years in Financial Services. • Minimum of 4+ Years of experience in FSC(or any enterprise SaaS product) including the configuration of the Salesforce FSC Platform • Salesforce Financial Services Cloud Superbadge or Financial Services Cloud Accredited Professional required. Must Have: • Must have knowledge in Salesforce configurations but not limited to Workflows, Validations, Approval Process, Flows, Permission Set, Profile, SSO etc. • Sound knowledge in Salesforce Security Model and Data Model • Must have sound implementation knowledge of Service Console, Live Agent/Omni Channel, Knowledge Management • Must have knowledge of REST and SOAP integrations in Salesforce • Hands-on experience working in Salesforce API (Tooling API, Metadata API, Bulk API etc.) • Implements complex data modelling and advanced project development of system architecture (especially for Data Migration into SFI). • understand the business requirement, develop, and design solutions leveraging the OOB capabilities of the FSC cloud and ensuring business requirements have been met and all commitments have been satisfied. • Hand on experience on FSC Cloud, Omnistudio, Flow builder, Flow JD Template TCS Confidential Orchestrator. • Experience in large-scale implementation of FSC cloud, data model optimization and if possible, Data Migration into SFI. • Develop and customise application using Lightning Web component and Apex. • Knowledge of hands-on experience with Omni studio (Omniscripts, Data raptors, Flex cards, Integration procedures etc.) • Deep understanding of FSC data model (Object relationship, managed packages, platform features) • Lead and manage multiple Salesforce FSC projects through all phases of the project lifecycle (planning, business requirements, design, implementation, testing, deployment, and support) • Meet with key stakeholders to understand business objectives, priorities, and expectations. • Propose, design, and implement solutions to solve business requirements • Guide a team of junior developers and mentor them. • Strong background on Relational database concepts including SQL and data modelling. Experience: 9 to 15 Years Job Location: Anywhere in India

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