Senior Associate
4 weeks ago
Job Description
Inviting applications for the role of Senior Associate, Master Data Management
In this role, you will be responsible to perform day-to-day operations while maintaining SLA. Solving queries related to Vendor & Customer master data domain. This role will be reporting to the manager of MDM. The resource will be working with a cross functional team and will maintain, analyse, execute requests with utmost quality with eye for details with good experience in MDM- vendor & customer master. We are looking for some who should be open to work in any shift as per the business requirement.
Responsibilities
- Manage vendor master and customer master data and ensure smooth delivery of day-to-day work which is assigned (add / update / extend / deactivate).
- Highlight and take appropriate help from the Lead on SOP deviations or issues
- Take independent ownership of performance against all the assigned Master data processes and key categories such as hierarchies.
- Accountable for the quality and accuracy
- Ensure timely and accurate update of all master data records. Responsible for delivering all the tasks on-time, every-time. Ensure that the schedule is reviewed as circumstances change. (timeliness)
- Be responsible for maintaining the SLA of each period and the delivery performance
- Raise incident tickets to the relevant helpdesks when there is an issue
- Participate in idea generation and improvement activities
- Update /maintain the departmental procedures (SOP's) tools, and metrics for the master data team
- Identify gaps/missing information and coordinate with client stakeholders to fill those gaps
Qualifications we seek in you
Minimum Qualifications
- Any Graduate / Bachelor's degree (B. Com preferred)
- Good at communication, collaboration (verbal and written)
- Understanding of any ERP or relevant experience
- Hands on experience on MDM platforms (SAP, Reltio, Oracle, JDE, etc) would be added advantage.
Preferred qualifications
- Good communication skills
- Good understanding of Master Data Management activities across service lines and platforms.
- Basic understanding of Source-to-pay (S2P), Order-to-cash (O2C) and Record-to-report (R2R).
- Advanced use of MS Office (Excel, PowerPoint, Word)
- Ability to define & solve problems, Collect Data, Establish facts
- High Energy Level
- Work with business units and process experts to resolve master data issues
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