Collection Executive

24 hours ago

Raurkela OR IN Jobted IN C2 Full time

Department Collections Recovery Location D-16 Koel Nagar Rourkela Landmark Near Canara Bank Employment Type Full-Time Age Limit 18-30 Job Summary The Collection Executive is responsible for recovering overdue payments from customers ensuring timely collection of EMIs and maintaining a healthy portfolio The role requires strong communication negotiation and interpersonal skills to manage customer relationships while adhering to company policies and regulatory guidelines Key Responsibilities Follow up with customers for overdue payments through phone calls Negotiate and convince borrowers for timely repayment or settlement of dues Ensure compliance with RBI and NBFC regulations while dealing with customers Maintain proper documentation of collections and update repayment records Achieve assigned collection targets and key performance indicators Maintain a professional approach and protect the company s reputation at all times Qualifications and Skills Education Graduation should be completed Good to have 1-2 years of experience in collections preferably in NBFCs banks or microfinance institutions Skills Good communication and negotiation skills Basic excel computer knowledge and data entry skills Understanding of financial products like personal loans business loans two-wheeler loans etc Ability to handle difficult customers professionally Honest and dependable Customer-focused attitude Resilient under pressure Contact Person HR Team Monalisha Swain - 6370884664 Subha Santoshi Mahato - 7205783060 Job Types Full-time Permanent Fresher Benefits Health insurance Provident Fund Work Location In person

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