L2 SOC Analyst

1 day ago

Bengaluru India Virtusa Full time

Job Description Job Description - Support Security Operations Center (SOC) as a shift lead, performing threat based detailed investigations, recommending incident detection methodologies, and providing expert support to incident response and monitoring functions. - Be a technical and thought leader in driving KPI metrics, automation, analytics, and operational efficiencies. - Provide recommendations to improve security postures or reduce security risk and assist in identifying opportunities for automation to save manual efforts. - Ensure fullest quality of SOC service delivery, and help in maturing incident response actions, policies, procedures including process improvements. - Act as escalation point for all advanced security incident escalations from L1 SOC analysts and responsible for all SOC activities or BAU happening in a shift (24/7 support). - Perform review, enhance run books, operating procedures and playbooks, assign and prioritize tasks/incidents to SOC L1 team members. - Manage incidents in pipeline including escalation of outstanding incidents, incidents requiring updates, and escalation of open incidents where necessary. - Responsible for meeting SLA and leading SOC shift handover calls. Provide continuous improvement and on job training for L1 SOC analysts. - Expert in analyzing logs from network devices, applications, infra services, platforms, security products and endpoint data using SIEM and various security technologies. - Manage security event or incident investigations, and anchor/handle incidents by following industry well known incident detection, response frameworks like NIST, MITRE, etc.

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