Assistant Manager

Job Description

We are seeking an Assistant Manager - Building to oversee all property management services at the site. This role is responsible for ensuring smooth and efficient facility operations by leveraging innovation and technology. You will be a key point of contact for clients, vendors, and teams, managing everything from team development and financial controls to daily site maintenance and emergency response.

Roles and Responsibilities

- Team & Manpower Management:
- Guide, groom, develop, and support on-site manpower to ensure they are equipped to face challenges.
- Play a major role in manpower planning and the hiring process for the site.
- Ensure proper teamwork for all facilities.
- Facilitate the slogan, No Safety No Work.
- Financial & Vendor Oversight:
- Formulate suitable budgeting controls and monitor SLAs & KPIs for effective service delivery.
- Oversee all vendor quotations and invoices.
- Ensure timely renewal of agreements, submission of invoices, and follow-ups for payments.
- Ensure proper sign-offs for attendance and all required details for cost sheet submission.
- Ensure timely submission of client-approved cost sheets and follow up on invoices.
- Assist the client's SPOC in creating the annual budget for site operations and formulating effective management strategies.
- Operations & Maintenance:
- Conduct daily site rounds to ensure proper maintenance of all structures, building facilities, and services.
- Ensure a robust complaint management process is in place and meticulously followed.
- Resolve emergency maintenance matters with urgency.
- Ensure health and life safety regulations and manuals are adhered to on site.
- All risk assessment recommendations are implemented and enforced for compliance.
- Create business continuity plans.
- Reporting & Documentation:
- Ensure data (hard and soft copy), emails, and client files are reviewed and updated.
- Create and submit the daily management report (DMR) and the monthly management report (MMR).
- Coordinate and maintain the as-built drawing and transition document library.
- Work closely with regional, head office, and subject matter expert teams to ensure the closure of all required reports.
- Communication & Relationship Management:
- Deal with occupant queries in verbal or written form.
- Communicate and circulate information to occupants and authorities on operational complications.
- Maintain an exemplary relationship with projects, consultants, contractors, government authorities, and statutory agencies for smooth operations.

Skills

- Strong knowledge of property management services and facility operations.
- Excellent organizational skills and attention to detail.
- Proven ability to manage teams and foster a collaborative environment.
- Strong financial acumen for budgeting and invoice management.
- Exceptional communication and relationship management skills.
- Ability to handle emergencies and implement business continuity plans.
- Knowledge of health and life safety regulations.

Qualifications

- A Degree or Diploma in Electrical, Mechanical, Civil, or an equivalent field.
- A minimum of 7 to 8 years of work experience in the Facility Industry, Real Estate, Hotel, or Construction Industry.
- Experience in commercial sites is preferred.

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