Urgent Search Wipro Hiring For International Voice Process

2 weeks ago

Noida, Uttar Pradesh, India Axis Consultants New Delhi Full time
Job Description

Key Responsibilities:

- Handle inbound and outbound calls from international customers
- Resolve queries efficiently while ensuring a high level of customer satisfaction
- Maintain professionalism and adhere to quality standards during interactions
- Accurately document customer details and interaction summaries
- Work collaboratively with internal teams to ensure issue resolution

Candidate Profile:

- Graduates or undergraduates with 0 to 4 years of experience in a voice process
- Excellent English communication skills (verbal and written)
- Strong problem-solving and interpersonal skills
- Open to rotational shifts including night shifts
- Must be willing to work from office

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