Technical/Subject Matter Expert – Tourism
3 days ago
The Quality Council of India (QCI) is a premier autonomous body set up by Government of India. QCI is responsible for creating a Quality Mindset and visions to ensure quality across products and services that touch every citizen. As an independent and autonomous body, QCI creates a mechanism for independent third-party assessments of products, services, and processes, coordinating its activities through its constituent boards and divisions. The Department for Promotion of Industry and Internal Trade (DPIIT), Ministry of Commerce & Industry, serves as the nodal point for QCI.
Job Overview
We are seeking an experienced Tourism Expert to support tourism-related projects focusing on destination management, policy advisory, tourism infrastructure, and stakeholder engagement. The ideal candidate will bring expertise in tourism development, sustainability, certifications, and quality assessment frameworks.
Key Responsibilities
Tourism Planning & Development
- Assist in developing and implementing tourism strategies, policies, and master plans.
- Conduct research and provide recommendations on sustainable tourism models and global best practices.
Destination & Infrastructure Assessment
- Conduct destination audits and gap analysis to improve tourism infrastructure and visitor experience.
- Assist in quality certification processes such as ISO standards, sustainable tourism benchmarks, and environmental certifications (e.g., Blue Flag for beaches).
- Develop frameworks for tourism impact assessments, sustainability monitoring, and eco-tourism initiatives.
Policy & Program Evaluation
- Analyze and evaluate government tourism programs, incentives, and funding mechanisms.
- Conduct benchmarking studies on national and international tourism governance structures.
- Provide technical inputs for tourism policies, regulatory frameworks, and certification schemes.
Stakeholder Engagement & Capacity Building
- Conduct capacity-building programs and training workshops for tourism professionals, hospitality staff, and service providers.
- Provide inputs for tourism promotion, branding, and marketing strategies.
Please note that this is a part-time role, and the scope of work for the subject matter expert will vary depending on the project's nature and the type of engagement.
Base Location – New Delhi (may vary as per contract)
Qualifications and Experience
Educational Background: Postgraduate degree in Tourism/ Hospitality / Public Policy / MBA in Tourism Management/ MBA in Operations Management or any equivalent qualification, or relevant certifications in the specified sector
Experience: Minimum of 15 Years of experience in tourism planning, policy advisory, and destination management and/or other relevant sectors.
Skill and Expertise
· Previous experience with government tourism agencies, consulting firms, or international tourism organizations.
· Experience in certifications such as ISO, Blue Flag, and other tourism quality assessment frameworks.
· Hands-on involvement in policy advisory, tourism organisation restructuring, and benchmarking studies.
· Prior experience in business development, proposal writing, and project strategy formulation
· Prior experience in working with Central and State/UT Government/PSUs
· Should be willing to travel to project sites as needed for assessments, implementation, and monitoring activities
· Knowledge of sustainable tourism, tourism quality standards, and certification frameworks.
· Strong understanding of government tourism policies, public-private partnerships, and investment mechanisms.
Attributes
· Strong interpersonal and communication skills, with the ability to influence and negotiate at senior levels.
· Analytical mindset with the ability to provide actionable insights.
· Critical thinking to assess strategies, improve processes, and enhance project execution.
· High level of integrity and discretion in handling sensitive matters.
· Ability to manage multiple projects, coordinate with stakeholders, and ensure timely delivery.
Interested candidates fulfilling the eligibility criteria are requested to submit their Resume/CV while applying via 'Easy Apply' OR email their Resume/CV with a cover letter highlighting relevant experience and qualifications at email ppidheadoffice@qcin.org with subject title "Application for Technical Expert – Tourism & Hospitality"
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