International Chat- Email Support @Jaipur@Mansarovar

2 days ago

Jaipur, India Teleperformance Global Services Private Limited Full time

Job Description Roles and Responsibilities - Provide customer support through various channels such as email, chat, and non-voice processes. - Handle international customer inquiries with a focus on blended process (email + chat). - Offer product solutions to customers based on their requirements. - Maintain accurate records of customer interactions using CRM software. - Collaborate with internal teams to resolve complex issues. Desired Candidate Profile - 0-3 years of experience in BPO Customer Service or related field. - Strong communication skills for effective interaction with customers via multiple channels (email, chat). - Ability to work in a fast-paced environment handling multiple tasks simultaneously. - Proficiency in International Chat Process and Non-Voice Process is essential. - Any graduates/post-graduates or pursuing are eligible(but should be available for 3 months after selection without any leaves) Job Details - Any 5 days of working - Any 2 days of Week off - Shift- 9 hours (Including 1 Hour break) - Rotational Shifts/ Week-off - Salary -25000 CTC for Fresher / 28000/- CTC for Experience - Location- Jaipur

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