Service Delivery Engineer
3 days ago
Job Description Job Summary The Service Delivery Engineer ensures the smooth delivery of technical services across network, desktop, storage, and telco environments. This role is client-facing and requires strong communication, troubleshooting skills, and the ability to coordinate cross-functionally to ensure SLA compliance and customer satisfaction. Ideal for someone who is hands-on, proactive, and comfortable managing diverse technologies. Key Responsibilities Build and maintain strong client relationships and act as the primary point of contact for service delivery matters. Ensure successful delivery of services across network, desktop, storage, and telco components. Achieve SLA targets and maintain high levels of customer satisfaction. Perform frontline troubleshooting and coordination for: - Network issues (LAN/WAN, firewall, routing/switching) - Desktop/End-user support (Windows/Mac, hardware/software, VIP support) - Storage (SAN/NAS, provisioning, monitoring) - Telco services (SIP/VoIP, circuits, carrier coordination) Communicate service issues, risks, and opportunities clearly and drive resolutions. Prepare service reports and participate in service review meetings with clients and internal teams. Maintain and update technical documentation, SOPs, and knowledge base. Conduct internal technical training sessions and self-learn new technologies and products. Remove obstacles that may impact service performance or customer satisfaction. Follow up proactively when services fall below expectations and ensure corrective actions. Requirements Technical Skills (Preferred) Network: Basic understanding of routing, switching, firewalls, VLANs, VPNs, SD-WAN. Desktop Support: Windows/Mac troubleshooting, hardware/software support, Office365. Storage: Knowledge of SAN/NAS concepts, LUN provisioning, storage monitoring. Telco: Experience with telco providers, SIP/VoIP, connectivity troubleshooting. Professional Skills Experience in service delivery, technical support, or IT infrastructure roles. Ability to operate in environments supporting 24x7x365 service delivery. Strong reporting, documentation, and communication skills. Soft Skills Team player with strong relationship-building and diplomacy skills. Self-starter, proactive, and able to work under pressure. Customer-first mindset with a commitment to service excellence. Other Willing to travel (including potential international trips) and stay overnight when required.
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Service Delivery Engineer
7 days ago
Chennai, India Millennium Technology Services Full timeJob SummaryThe Service Delivery Engineer ensures the smooth delivery of technical services across network, desktop, storage, and telco environments. This role is client-facing and requires strong communication, troubleshooting skills, and the ability to coordinate cross-functionally to ensure SLA compliance and customer satisfaction. Ideal for someone who is...
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Service Delivery Engineer
7 days ago
Chennai, India Millennium Technology Services Full timeJob Summary The Service Delivery Engineer ensures the smooth delivery of technical services across network, desktop, storage, and telco environments. This role is client-facing and requires strong communication, troubleshooting skills, and the ability to coordinate cross-functionally to ensure SLA compliance and customer satisfaction. Ideal for someone who...
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Service Delivery Engineer
7 days ago
Chennai, India Millennium Technology Services Full timeJob SummaryThe Service Delivery Engineer ensures the smooth delivery of technical services across network, desktop, storage, and telco environments. This role is client-facing and requires strong communication, troubleshooting skills, and the ability to coordinate cross-functionally to ensure SLA compliance and customer satisfaction. Ideal for someone who is...
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Service Delivery Engineer
6 days ago
Chennai, India Millennium Technology Services Full timeJob Summary The Service Delivery Engineer ensures the smooth delivery of technical services across network, desktop, storage, and telco environments. This role is client-facing and requires strong communication, troubleshooting skills, and the ability to coordinate cross-functionally to ensure SLA compliance and customer satisfaction. Ideal for someone who...
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Service Delivery Engineer
1 week ago
chennai, India Quvia Full timeAbout the RoleWe're seeking curious thinkers looking to co-author the next chapters of our story. Joining nowmeans helping shape our vision, structures, and systems; playing a key-role as we launch into ourambitious future. We're looking for a Service Delivery Engineer. to work on the NextGen connectivity platform across platforms. This is an outstanding...
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Service Delivery Engineer
7 days ago
chennai district, India Millennium Technology Services Full timeJob Summary The Service Delivery Engineer ensures the smooth delivery of technical services across network, desktop, storage, and telco environments. This role is client-facing and requires strong communication, troubleshooting skills, and the ability to coordinate cross-functionally to ensure SLA compliance and customer satisfaction. Ideal for someone who...
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Service Delivery Engineer
2 weeks ago
Chennai, Tamil Nadu, , India Quvia Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout the RoleWe're seeking curious thinkers looking to co-author the next chapters of our story. Joining nowmeans helping shape our vision, structures, and systems; playing a key-role as we launch into ourambitious future. We're looking for a Service Delivery Engineer. to work on the NextGen connectivity platform across platforms. This is an outstanding...
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Service Delivery Engineer
2 weeks ago
Chennai, Tamil Nadu, India Quvia Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout The RoleWe're seeking curious thinkers looking to co-author the next chapters of our story. Joining nowmeans helping shape our vision, structures, and systems; playing a key-role as we launch into ourambitious future. We're looking for a Service Delivery Engineer. to work on the NextGen connectivity platform across platforms. This is an outstanding...
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Service Delivery Engineer
2 weeks ago
Chennai, Tamil Nadu, India Quvia Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout the RoleWe're seeking curious thinkers looking to co-author the next chapters of our story. Joining nowmeans helping shape our vision, structures, and systems; playing a key-role as we launch into ourambitious future. We're looking for a Service Delivery Engineer. to work on the NextGen connectivity platform across platforms. This is an outstanding...
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Head of Engineering
2 weeks ago
India Delivery Hero Full time ₹ 20,00,000 - ₹ 25,00,000 per yearCompany Description As the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe's largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock...
