Urgent Search Group Head

4 weeks ago

Noida, Uttar Pradesh, India Wishmakers Full time
About Wishmakers

Wishmakers is a passionate team of storytellers and experience designers, redefining how brands connect with audiences through unforgettable live experiences, innovative campaigns, and cultural IPs like Once Upon India. We thrive on creativity, collaboration, and a drive to deliver meaningful impact for clients and communities alike.

Role: Client Servicing Head (Account Manager)

Location: Noida, Uttar Pradesh (On-site with flexible options as per project requirements)

Reporting to: Founders & Senior Leadership

What You'll Do :

- Lead & Inspire: Guide our client servicing team, supporting, motivating, and mentoring account executives and managers to deliver exceptional service and memorable brand experiences.
- Strategic Partnerships: Serve as the primary point of contact for key clients, building trust-based relationships and proactively identifying opportunities for business growth.
- Campaign Oversight: Oversee the end-to-end delivery of complex events, campaigns, activations, and IPs—ensuring projects are on time, within scope, and exceed client expectations.
- Ideation & Problem Solving: Collaborate with creative, production, and project teams to craft innovative solutions, troubleshoot issues, and translate briefs into actionable plans.
- Business Development: Spot upselling or cross-selling opportunities with existing clients, contribute to pitches and proposals, and participate in new business initiatives.
- Quality Champion: Uphold Wishmakers' high standards on every project—ensuring effective communication, attention to detail, and a proactive client-first approach.

About You :

- You bring 7+ years in client servicing or account management, ideally within event management, brand activations, experiential marketing, or agency environments.
- You are a natural leader—empathetic, inspiring, confident in decision-making, and excited to mentor a passionate team.
- Exceptional communication is your hallmark: you build rapport quickly, manage expectations skillfully, and handle feedback gracefully.
- You thrive in fast-paced, creative environments, juggling multiple deadlines without breaking a sweat.
- Comfort with ambiguity—when last-minute curveballs arrive (and they do), you solve with optimism, creativity, and resourcefulness.
- You have an eye for detail and an unwavering commitment to delivering quality.
- Bonus: You've managed large-scale events, led client teams, or have a network within brand, media, or cultural circles.

What We Offer

- A seat at the table to shape high-impact brand stories and cultural movements.
- A collaborative, open, and energetic workspace where your ideas matter.
- Opportunities to work with industry-leading brands and visionary creative minds.
- A portfolio that includes everything from headline-grabbing launches to soulful baithaks via Once Upon India.

Ready to make your mark?

Apply with your resume at rishikas@wishmakers.in.

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