Program Manager

Job Description Zeta is a Next-Gen Banking Tech company that empowers Banks and FinTechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta is actively working with the largest Banks and FinTechs in multiple global markets transforming customer experience for multi-million card portfolios. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn more @ , , Linkedin, Twitter About the role Program Manager will be responsible to Lead and coordinate cross-functional programs and projects within the Finance function, ensuring timely delivery of strategic initiatives (e.g., FP&A, MIS, Automation projects, ERP implementations, Compliances, M&A, etc.) while maintaining budgetary and quality standards. This role will work closely with senior leadership, ensuring timely and successful project delivery, managing stakeholders, and aligning strategic objectives with project outcomes. The Program Manager will act as a key facilitator in driving business process improvements, optimizing workflows, and ensuring compliance with internal and external regulations. Responsibilities - Project Management: - Oversee multiple independent projects from initiation to completion, ensuring alignment with organizational goals and deadlines. - Coordinate crossfunctional resources, resolve conflicts, and ensure deliverables adhere to scope, schedule, and quality. Reporting & Communication: - Identify and implement the best in class Project Management/ Collaboration tools to plan and track various projects/ programs. - Provide regular project updates, including progress reports, status meetings, and presentations to all stakeholders highlighting key milestones, changes, and risks. Stakeholder Management: - Engage and collaborate with key stakeholders across various Finance functions including Tax, Accounting, Financial Planning & Analysis, Compliance & Secretarial to align project goals and deliverables. - Prepare and present executivelevel status reports, dashboards, and risk/issue logs. Risk & Issue Management: - Identify, assess, and manage project risks and issues. Escalate the issues to VP - Finance and work together to develop mitigation strategies and communicate potential impacts to relevant stakeholders. Process Design and Optimization: - Lead mapping, documentation, and standardization of Finance processes (cashflow forecasting, FX risk management, monthend close, vendor reconciliations). - Implement continuous improvement methodologies to drive efficiency and control enhancements. Change Management: - Guide teams through organizational change, ensuring smooth transitions and the successful implementation of new systems, processes, and procedures. Skills - Analytical skills such as Financial Modelling skills, data driven decision making, KPI tracking, etc. - Advanced Excel (VBA/macros, Power BI/ Tableau, SQL, etc.) - Experience in SharePoint, Oracle Cloud Administration, Jira administration, Jira workflows & reports, and integrations. - Excellent stakeholder management, communication and interpersonal skills - non-negotiable. - Ability to analyze complex problems, work with cross-functional leaders and implement solutions. - PMP or PgMP, PRINCE2, or any relevant project management certification (preferred but not mandatory). Experience & Qualifications - MBA in Finance or Accounting or similar relevant professional qualification. - 5-6 years of program management experience, preferably at least the last couple of years in the finance domain. - Experience with project management tools (e.g., MS Project, JIRA, Asana) and methodologies (Agile, Waterfall, etc.).