Senior Executive Cda Security Analyst

About VOIS VOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value and enhancing quality and efficiency across 28 countries and operating from 7 locations Albania Egypt Hungary India Romania Spain and the UK Over 29 000 highly skilled individuals are dedicated to being Vodafone Group s partner of choice for talent technology and transformation We deliver the best services across IT Business Intelligence Services Customer Operations Business Operations HR Finance Supply Chain HR Operations and many more Established in 2006 VOIS has evolved into a global multi-functional organisation a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone About VOIS India In 2009 VOIS started operating in India and now has established global delivery centres in Pune Bangalore and Ahmedabad With more than 14 500 employees VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology Networks Business Intelligence and Analytics Digital Business Solutions Robotics AI Commercial Operations Consumer Business Intelligent Operations Finance Operations Supply Chain Operations and HR Operations and more Who you are Role Profile L1 Analyst - Cyber Security Operations Centre CSOC About this Role As a Cyber Defence Analyst CDA within the Cyber Security Operations Centre CSOC the individual will play a pivotal role in safeguarding Vodafone s digital infrastructure This position is responsible for identifying and validating threats through data analysis using a wide range of security tools and cyber defence products The analyst will deliver qualified insights into actual threats and provide recommendations for risk mitigation The role operates in a 24 7 environment and requires participation in rotating shifts Who are you You are a detail-oriented and collaborative professional with a strong foundation in cybersecurity and a passion for continuous learning You thrive in high-pressure environments and are committed to protecting digital assets through proactive threat detection and response You are an effective communicator and a team player who values process adherence and knowledge sharing What you will do Lead frontline cyber defence efforts to protect digital assets from unauthorised access Investigate analyse and triage security alerts using CSOC tools Document event and case analysis in the incident management system and manage cases to closure Support incident managers and participate in daily stand-up calls Contribute to alert reduction through fine-tuning and process improvement Collaborate with Local Market CSIRT Teams on ongoing cases Develop and maintain SOPs KEDBs and process documentation Ensure mitigation measures are in place to reduce spam and phishing alerts Communicate effectively with global customer teams and articulate emerging threats and malware behaviours Build and maintain a knowledge base by authoring KB articles What skills you need Minimum 3 years of experience in Cyber Security specifically in SOC SIEM and incident management Proficiency in SIEM technologies such as ArcSight Splunk QRadar or LogRhythm Strong understanding of networking and security concepts Industry-recognised certifications such as CEH CCNA Cyber Ops Security Excellent analytical and communication skills Experience in global customer handling and event triage Ability to follow defined triage playbooks and adhere to processes Operational experience in real-time monitoring and analysis of security events Ability to categorise prioritise and investigate Events of Interest EOI Tactical support capabilities for incident response and investigations What skills you will learn Advanced threat detection and mitigation techniques Cross-functional collaboration with global security teams Process stabilisation and continuous improvement methodologies Enhanced communication and reporting skills in a global context Exposure to emerging cybersecurity threats and technologies VOIS Equal Opportunity Employer Commitment India VOIS is proud to be an Equal Employment Opportunity Employer We celebrate differences and we welcome and value diverse people and insights We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society We do not discriminate based on age colour gender including pregnancy childbirth or related medical conditions gender identity gender expression national origin race religion sexual orientation status as an individual with a disability or other applicable legally protected characteristics As a result of living and breathing our commitment our employees have helped us get certified as a Great Place to Work in India for four years running We have been also highlighted among the Top 5 Best Workplaces for Diversity Equity and Inclusion Top 10 Best Workplaces for Women Top 25 Best Workplaces in IT IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023 These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do By joining us you are part of our commitment We look forward to welcoming you into our family which represents a variety of cultures backgrounds perspectives and skills Apply now and we ll be in touch Vodafone is committed to attracting developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business We actively encourage everyone to consider becoming a part of our journey