
Support Engineer III
3 weeks ago
Key job responsibilities
- Become a subject matter expert on one or more services
- Provide support activities for these services and regularly work with development teams to establish and improve service support
- Operate with guidance from management and drive issues to resolution
- Understand the business logic and architecture of supported services to regularly resolve undocumented trouble tickets
- Be able to read and understand complex application code and make approved code fixes to resolve support issues
- Provide mentoring, training, documentation, and tools to other Support Engineers to enable them to perform support activities
- Regularly contribute to the creation and improvement of all support documentation
- Perform code builds and deployments communicating status regularly before, during, and after each deployment
- Create and interpret metrics that measure support success and service performance
- Help develop and refine operational policies and procedures used by teams and internal customers
- Participate fully and constructively in the planning of team's work
- Have the ability to write simple and efficient tools to improve operational efficiency
- Learn to contribute to design and development of support tools using software engineering best practices
- Mentor other Support Engineers and are involved with interviewing and onboarding new team members- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
-
Software Engineer III
6 days ago
Chennai, Tamil Nadu, India TekWissen Full time ₹ 15,00,000 - ₹ 20,00,000 per yearJob Title: Software Engineer III - Core Engineer IIILocation: ChennaiWork Type: HybridOverview:TekWissen is a global workforce management provider throughout India and many other countries in the world. The below clientis a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have...
-
Sofware Engineer III
2 weeks ago
Chennai, Tamil Nadu, India RELX Full time ₹ 70,000 - ₹ 1,20,000 per yearSoftware Engineer IIIJoin Our Team at Cirium – Shaping the Future of Aviation AnalyticsAre you a skilled developer with a collaborative spirit and a passion for making a positive impact?About The BusinessAt Cirium, we are committed to connecting communities across the globe. As a leader in aviation analytics, we empower our customers—ranging from...
-
Sofware Engineer III
2 weeks ago
Chennai, Tamil Nadu, India LexisNexis Risk Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per yearSoftware Engineer IIIJoin Our Team at Cirium – Shaping the Future of Aviation AnalyticsAre you a skilled developer with a collaborative spirit and a passion for making a positive impact?About the BusinessAt Cirium, we are committed to connecting communities across the globe. As a leader in aviation analytics, we empower our customers—ranging from...
-
Support Engineer III
2 days ago
Chennai, Tamil Nadu, India Amazon Full time ₹ 5,00,000 - ₹ 15,00,000 per yearWith over 120 million members, Goodreads is the world's largest site for readers and book recommendations. As a Top 100 web destination, our mission is to help people find and share books they love. Goodreads members can discover new books by seeing what their friends and members of the community are reading or by using the Goodreads Book Recommendation...
-
Senior Software Engineer III
1 week ago
Chennai, Tamil Nadu, India Photon Full time ₹ 1,50,000 - ₹ 15,00,000 per yearSr. Software Engineer III - Java, Spring Boot, API - ChennaiExperience: 8 To 10 Years of Experience.Requirement: Sr. Software Engineer III (Java/Spring Boot/API Development)Looking for a Java Sr. Software Engineer with experience in building high-performing, scalable, enterprise-grade applications and you will be part of a talented software...
-
Sofware Engineer III
2 weeks ago
Chennai, Tamil Nadu, India Renishaw Full time ₹ 1,04,000 - ₹ 1,30,878 per yearSoftware Engineer IIIJoin Our Team at Cirium – Shaping the Future of Aviation Analytics Are you a skilled developer with a collaborative spirit and a passion for making a positive impact? About the BusinessAt Cirium, we are committed to connecting communities across the globe. As a leader in aviation analytics, we empower our customers—ranging from...
-
Software Engineer III
6 days ago
Chennai, Tamil Nadu, India TekWissen Full time ₹ 15,00,000 - ₹ 25,00,000 per yearOverview:TekWissen is a global workforce management provider throughout India and many other countries in the world. The below clientis a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place one that benefits lives, communities and the...
-
Software Engineer III
2 weeks ago
Chennai, Tamil Nadu, India American Express Full time ₹ 1,04,000 - ₹ 1,30,878 per yearAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...
-
Software Engineer Iii
2 weeks ago
Chennai, Tamil Nadu, India Elsevier Full timeSoftware Engineer IIIWould you like to work with leading-edge eCommerce solutionsDo you want to join our mission to help academics and healthcare professionals to advance scienceAbout our TeamWe are re-platforming our Global eCommerce Stores to provide our customers with the best possible experience while shopping for Elsevier products and services We are a...
-
Urgent Support Engineer III
3 weeks ago
Chennai, Tamil Nadu, India Amazon Full timeWith over 120 million members, Goodreads is the world's largest site for readers and book recommendations. As a Top 100 web destination, our mission is to help people find and share books they love. Goodreads members can discover new books by seeing what their friends and members of the community are reading or by using the Goodreads Book Recommendation...