
Hso - Gs - D365 Fo Finance & Scm & Manufacturing Support Consultants - Hybrid
15 hours ago
We are seeking experienced Functional Support Consultants in Finance SCM Supply Chain Management and Manufacturing modules of Microsoft Dynamics 365 Finance Operations The selected candidates will work in our Managed Services team providing L2 L3 application support resolving functional issues and ensuring smooth system operations for our global clients Key Responsibilities Provide L2 L3 functional support for assigned D365 F O modules - Finance SCM and or Manufacturing Manage and resolve incidents service requests and minor enhancements within agreed SLAs Perform root cause analysis for recurring issues and recommend preventive measures Collaborate with end users business stakeholders and technical teams to troubleshoot and resolve functional problems Configure and update module-specific settings as per support requirements Document business requirements for change requests and liaise with development teams for customization Conduct system testing unit regression and UAT for fixes and enhancements Ensure all activities are recorded in the ticketing system as per HSO standards Support deployment activities and provide post-deployment assistance Deliver end-user training and knowledge transfer sessions when needed Requirements Required Skills Experience For Finance Support Consultants 5-8 years experience in D365 F O AX Finance modules GL AP AR Bank Fixed Assets Budgeting Project Accounting Expense Management Strong finance domain knowledge professional qualifications CA ICWA CPA are an advantage For SCM Support Consultants 5-8 years experience in D365 F O AX SCM modules Procurement Sourcing Inventory Management Sales Order Processing Warehouse Management Master Planning Understanding of end-to-end supply chain processes For Manufacturing Support Consultants 5-8 years experience in D365 F O AX Manufacturing modules Production Control BOM Routes Shop Floor Control Resource Scheduling Good grasp of manufacturing operations and planning processes Common Skills Experience in Managed Services Application Support environments Knowledge of ITIL processes and experience with ticketing tools Strong problem-solving analytical and communication skills Microsoft Dynamics 365 F O certifications preferred Education Bachelor s degree in Commerce Finance Engineering Supply Chain or related field Domain-specific certifications or professional qualifications are a plus Work Mode Schedule Hybrid - Hyderabad office 3 days onsite 2 days remote Regular working hours with flexibility for extended support during high-priority incidents or deployments Why Join HSO Be part of a globally recognized Microsoft partner Work in a collaborative environment with exposure to international projects Opportunities for continuous learning and certification Competitive compensation and benefits package Benefits Benefits Health Insurance Food Coupons Gym and Telephone Internet bill Reimbursement Leave Travel Allowance can be claimed only twice in a block of FOUR calendar years PF NPS Optional HSO Perks Great Work Culture
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