Site Reliability Engineer

3 weeks ago

Bengaluru, India MoEngage Full time

Job Description As an SRE-2 at MoEngage, you'll be a critical member of our SRE team, responsible for the health and performance of key services and contributing directly to the evolution of our infrastructure at a scale that few engineers get to experience. This is your chance to deepen your technical expertise, take on more ownership, and mentor emerging talent while working on a platform that operates at the cutting edge. What You'll Do to Keep Our Engines Roaring - Be a Reliability Champion: Take ownership of the reliability, performance, and efficiency of critical services. - Automate, Automate, Automate: Design, develop, and implement robust automation solutions to eliminate toil, streamline operations, and improve system resilience. - Battle Incidents (and Win): Lead troubleshooting efforts for complex production incidents, perform in-depth root cause analysis, and implement sustainable preventative measures. - Sculpt Our Infrastructure: Actively contribute to the design, implementation, and optimization of our cloud infrastructure on AWS and GCP, leveraging your expertise in technologies like Kubernetes. - Enhance Observability: Implement and refine advanced monitoring, alerting, and logging solutions to gain deep insights into system behavior and predict potential issues. - Collaborate for Success: Partner closely with development teams to influence architectural decisions, ensuring reliability, scalability, and security are built in from the start. - Strengthen Our Security Posture: Implement and advocate for advanced security practices within our infrastructure and operational workflows. - Drive Efficiency: Analyze and optimize cloud infrastructure spend, identifying and implementing cost-saving opportunities. - Guide the Next Wave: Mentor and guide SRE-1 engineers, contributing to the growth and knowledge sharing within the team. - Be Ready for Action: Participate in our on-call rotation, acting as a key point of escalation and resolution for critical issues. What Makes You the Ideal Candidate - 3-5 years of hands-on experience in Site Reliability Engineering, DevOps, or a similar role with a strong focus on production systems. - Demonstrated expertise in Python or Goyou have a proven track record of automating complex tasks. - Strong command of AWS and/or GCP cloud platforms. - In-depth experience with containerization and orchestration using Kubernetes (K8s, ArgoCD, Helm/Kustomize). - Experience with infrastructure as code tools like Terraform or Ansible is highly valued. - Solid understanding and experience with monitoring and observability stacks (VictoriaMetrics, Prometheus, Grafana, ELK stack, etc.). - Deep knowledge of Linux/Unix systems internals and advanced networking concepts. - Proven ability to diagnose and resolve complex issues in large-scale distributed systems. - A strong understanding of Cloud Security and Information Security principles and best practices. - Experience with cloud cost analysis and optimization techniques. - Familiarity with CI/CD pipelines and GitOps methodologies. - Experience with messaging queues and distributed systems (Celery, Kafka) is a plus. - Excellent communication, collaboration, and problem-solving skills. - A desire to mentor and lead by example.

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