Community Manager

Job Description

Community Manager at Cityscope

Cityscope is a hyperlocal discovery platform bringing together content, creators, and communities to help people explore their city through unique experiences, stories, and happenings.

Our mission is to turn every city into a living, breathing ecosystem powered by local voices. From cultural drop-ins and book clubs to weekend plans and creator gigs were designing a new kind of map, made by the people who live in it.

And now, were looking for a kickass Community Managerto help build that mapnot just by curating it, but bygathering the citizens, creators, and collaborators who will shape it.

Role Overview

Youll bebuilding our community engine from the ground up. Youll work with creators, local businesses, artists, event hosts, and everyday citizens to grow engaged micro-communities across cities. Youll design programs that turn followers into contributors, attendees into advocates, and locals into Cityscope ambassadors.

This role is perfect for someone who loves people, culture, conversations, and community designnot just content calendars.

Responsibilities

Community Building & Growth

- Design and growcity-based WhatsApp groups, creator clubs, and interest-based channels(e.g. foodies, readers, artists).
- Launch and moderatehyperlocal hubssupporting events, creators, and contributors across categories.
- Build a calendar ofoffline meetups, pop-ups, club events, and Cityscope-powered gatherings (book clubs, walking tours, screenings, etc.).
- Develop rituals, challenges, and activities that keep members engaged and inspired.

Creator & Contributor Relations

- Identify, onboard, and nurtureCity Contributors, event hosts, community leaders, and creators.
- Co-create with partners on unique content drops, city walkthroughs, or experiences.
- Support creators in launching their workshops, gigs, or storytelling formats on Cityscope.
- Maintain relationships via thoughtful communication, feedback loops, and support systems.

Community Ops & Systems

- Design and manage backend systems foronboarding, community rules, moderation flows, and reward programs.
- Build documentation, SOPs, and playbooks toscale community operations across cities.
- Work closely with the content and product teams toconnect community insights to product improvements, events, or campaigns.

Communication & Engagement

- Run weekly and monthly engagement campaigns (polls, Q&As, city shoutouts, community wins).
- Collaborate on content to highlight community storiesreels, feature posts, or newsletter spotlights.
- Help shape the tone and style of how Cityscope talks to its audience across touchpoints.

Strategy & Feedback

- Track community health and growth metricslike retention, activation, contributions, and sentiment.
- Bring back qualitative insights and feedback from the community to help improve Cityscope.
- Experiment with new formats, tech integrations (e.g., chatbots, badges, AI-driven curation), and offline activations.

What You Bring

Skills & Experience

- 24 years in community management, creator relations, social media, or cultural programming.
- Strong understanding ofWhatsApp-first communities, digital tools, or city-based networks.
- Experience in organizing offline events, managing contributors, or running community-led initiatives.
- Excellent written and verbal communication; Hindi + English fluency preferred.

Personality & Mindset

- Self-Starter: You dont wait for instructionsyou prototype and make things happen.
- Empathetic Leader: Youre a great listener and people feel heard and supported around you.
- Culture-Obsessed: Youre tuned into whats trending, but care deeply about the local, the real, the raw.
- Systems Thinker: You enjoy building structures that help others thriveon and off the internet.

Why This Role Is Special

- Youll shape Cityscopes community strategy and lead future hires as we scale.
- Youll work at theintersection of tech, culture, and urban life, shaping the feel of our platform in every city.
- Get toprototype your own ideasfrom ritual-based communities to pop-up experiences.
- Be part of a humble but ambitious team building something meaningful and human.

How to Apply

Email your CV and a note answering these 3 prompts to[Confidential Information]es

Subject:Application Community Manager @ Cityscope

1. Whats one online or offline community you admireand why
2. What would be your first 3 experiments to grow the Cityscope community in your city
3. Share any relevant work, projects, or communities youve helped shape (even if informal).

https://app.dover.com/apply/Cityscope/dfc1fdb1-cc17-408c-84a4-eae35eb98354rs=42706078