It Engineer

ROLE IT - Associate JOB SUMMARY Reporting to the IT Head and working with staff within the team and cross functional team Exp Required 3-4 years of experience in IT infrastructure and CCTV Education - Diploma-IT BCA B Tech Installation and Configuration Set up and configure a wide range of computer hardware including desktops laptops printers scanners and network devices such as switches and routers ensuring all components are optimised for use within the company s IT infrastructure System and Network Monitoring Continuously monitor and maintain the health and performance of computer systems local area networks LAN wide area networks WAN and other critical network resources ensuring high availability and minimal downtime Service Support and Response Respond to service requests and technical issues in a prompt and efficient manner providing solutions either in person or via remote support channels e g phone email remote desktop tools Technical Support Offer end-to-end support to company employees across all departments resolving issues related to hardware software network connectivity and systems ensuring smooth day-to-day operations User Account Management Set up and configure user accounts ensuring access to necessary systems and applications and enforce security protocols to protect sensitive company information Hardware Repairs and Replacements Diagnose and repair hardware issues for laptops desktops and other devices as required Replace damaged or obsolete components to maintain optimal functionality Technology Testing and Implementation Test and evaluate new technology solutions to improve business processes ensuring compatibility with existing systems and meeting organizational needs Virus Protection and Software Management Maintain configure and regularly update virus protection software and email applications to ensure all systems are secure against potential threats and vulnerabilities LAN and WAN Experience Leverage your expertise in local area networks LAN and wide area networks WAN to troubleshoot connectivity issues optimize network performance and ensure reliable communication channels within the company Analytical Problem-Solving Apply strong analytical skills to quickly diagnose and resolve hardware software and network issues minimizing disruptions to workflow and system availability CCTV Maintenance and Repair Manage the installation configuration and repair of CCTV security systems ensuring high-quality surveillance footage and maintaining system reliability Wi-Fi Router Setup and Troubleshooting Install and configure Wi-Fi routers troubleshoot connectivity problems and ensure consistent wireless performance throughout the organization s premises Required Skills Hardware and Networking Proficient in troubleshooting and maintaining desktop and server hardware network switches routers firewalls and other IT infrastructure Knowledge of networking protocols and technologies such as TCP IP DHCP DNS and VPNs System Installation and Configuration Experience in the installation and configuration of both software and hardware across diverse platforms including desktops servers laptops and smart devices Network Devices and Systems Hands-on experience with GPON Gigabit Passive Optical Network CCTV systems intrusion detection and access control systems audio-visual setups and automation technologies Device Management Skilled in managing and maintaining a wide range of devices including desktops laptops servers and mobile devices ensuring efficient use of all company equipment Brand Expertise Expertise in handling devices and systems from leading manufacturers such as IBM HP Dell and Apple e g iMac computers and other Apple devices ensuring proper setup and maintenance Security Systems Knowledge of security systems like CCTV intrusion and access control ensuring all security measures are up-to-date and functional to safeguard company premises and data Job Types Full-time Permanent Pay 300 000 00 - 500 000 00 per year Benefits Cell phone reimbursement Health insurance Paid sick time Paid time off Provident Fund Work Location In person