Client Service

2 weeks ago


Pune, Maharashtra, India MPower Mindset Transformation Academy Full time
Job Description

We are looking for a dynamic Client Service & Admin Specialist who is an excellent communicator and an organized office assistant. This role is ideal for someone who enjoys client interactions, managing communication and handling office operations efficiently.

1. Client Communication & Support

Serve as the first point of contact for clients via calls, emails, social media and WhatsApp.

Handle inquiries, follow-ups and customer queries professionally.

Schedule and coordinate client meetings, appointments and follow-ups.

Draft and send official emails, proposals and reports as required.

Maintain customer relationship records and ensure timely responses.

2. Office & Administrative Assistance

Manage internal documentation, reports and record-keeping.

Assist in coordinating meetings, travel arrangements and office supplies.

Support in preparing presentations, proposals and data entry.

Ensure smooth office operations by managing administrative tasks efficiently.

3. Marketing & Social Media Support (Optional but Preferred)

Assist in managing email campaigns and LinkedIn engagement.

Help coordinate content creation and social media updates.

Maintain CRM and client database for better communication tracking.

Required Skills & Qualifications:

Strong Communication Skills Fluent in English & Hindi/Marathi (preferred).

Client Handling Experience Comfortable speaking with clients professionally.

Tech-Savvy Proficient in MS Office, Google Suite, CRM software and social media.

Organized & Detail-Oriented Ability to multitask and manage priorities effectively.

Problem-Solving Attitude Quick thinker and proactive in handling client concerns.

Trustworthy & Reliable Ability to handle confidential information responsibly.

Preferred expertise:

Prior experience in client service, client communication or executive assistance.

Familiarity with email marketing, basic content writing or social media management is a plus.

Comfortable working independently while collaborating with a team when required.

Why Join Us

Work directly with a mindset transformation coach & business leader.

Growth-oriented environment with learning opportunities.

Diverse responsibilities to enhance skills in customer service & business operations.

Flexible work options (if applicable).

If you have a passion for client communication and office management, wed love to hear from you

Apply Now: Send your resume to [Confidential Information] with the subject 'Application for Client Service & Admin Specialist.
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