Software Engineer, Full Stack

Company Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform seamlessly connects people systems and processes to empower organizations to find smarter faster and better ways to work But this is just the beginning of our journey Join us as we pursue our purpose to make the world work better for everyone Team overview Join our innovative Now Assist Skill Kit team where we are at the forefront of enhancing ServiceNow s platform with generative AI capabilities As a Software Engineer you will be instrumental in developing and maintaining robust tools and services that enable customers to create test and deploy custom skills and prompts This includes working on a basic prompt editor grounded prompt inspection and advanced prompt augmentation through retrievers You will also ensure seamless integration with other ServiceNow products and external LLM providers such as AWS Bedrock while providing tools for batch testing skill performance evaluation and support for custom evaluators By joining our team you will play a crucial role in shaping the future of AI capabilities on the ServiceNow platform ensuring that our customers can harness the power of generative AI to improve productivity and self-deflection What you get to do in this role Build high-quality clean scalable and reusable code by enforcing best practices around software engineering architecture and processes Code Reviews Unit testing etc Work with the product owners to understand detailed requirements and own your code from design implementation test automation and delivery of high-quality product to our users Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs Help design and implement new products and features while also enhancing the existing product suite Qualifications To be successful in this role you have Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AI s potential impact on the function or industry 2 years of experience with Java Passion for JavaScript and the Web as a platform reusability and componentization Experience with data structures algorithms object-oriented design design patterns and performance scale considerations Experience with any of the modern UI frameworks like Angular React or Vue Analytical and design skills Working knowledge and ability to use tools to assist with daily tasks IDE debugger build tools source control ServiceNow instances profilers system administration Unix tools Hands-on experience with prompt engineering ability to craft test and optimize prompts for task accuracy and efficiency Additional Information Work Personas We approach our distributed world of work with flexibility and trust Work personas flexible remote or required in office are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location Equal Opportunity Employer ServiceNow is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements Accommodations We strive to create an accessible and inclusive experience for all candidates If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance Export Control Regulations For positions requiring access to controlled technology subject to export control regulations including the U S Export Administration Regulations EAR ServiceNow may be required to obtain export control approval from government authorities for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities From Fortune 2025 Fortune Media IP Limited All rights reserved Used under license