Servicenow Workplace Service Delivery

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technology and innovation for decades Today as a world-leading digital transformation partner we are committed to transforming business and society in the digital age With approximately 130 000 employees across over 50 countries Fujitsu offers a broad range of products services and solutions We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals SDGs Job Title ServiceNow WSD Developer Workspace Service Delivery ServiceNow Team Job Summary We are seeking a skilled and experienced ServiceNow WSD Developer to join our ServiceNow Team The ideal candidate will have strong hands-on experience in developing and implementing solutions using the ServiceNow Workspace Service Delivery WSD module especially around Facilities Management Workplace Reservation Management Space Management and Maintenance Workflows Key Responsibilities Design develop and configure applications and modules using ServiceNow WSD Workspace Service Delivery including Workplace Reservation Management Facilities Request Management Maintenance Management Space Planning and Management Work closely with business stakeholders to gather and understand requirements related to workplace services Customize and enhance ServiceNow applications and facilitate rollouts Develop and maintain Service Portal Agent Workspace and Mobile Studio configurations relevant to WSD use cases Implement flow designer business rules UI policies actions script includes and other ServiceNow configurations Ensure smooth integration between ServiceNow WSD and other modules such as ITSM HRSD or third-party facilities tools Perform unit testing create technical documentation and support UAT and go-live Collaborate with the ServiceNow platform team to ensure adherence to best practices and governance Monitor and troubleshoot application issues and provide operational support post-deployment Required Skills Qualifications 5-7 years of overall experience in ServiceNow development Minimum 2-3 years of hands-on experience with ServiceNow WSD and Facilities Management modules Strong knowledge of Workplace Reservation Visitor Management Facilities Maintenance Requests and Work Orders Space Management Floor Plans and CAD Integration Workplace Mobile App configuration Proficient in JavaScript Glide scripting and web technologies Experience in ServiceNow Flow Designer Scripted REST APIs and UI UX customization Strong analytical and problem-solving skills ServiceNow Certified Application Developer and or WSD Accreditation preferred Good to Have Knowledge of CAD file ingestion AutoCAD integration or BIM standards ServiceNow Integration knowledge with 3rd party tools Experience in ServiceNow Workplace Indoor Mapping WIM Familiarity with ServiceNow CMDB ITOM or FSM modules Understanding of Agile Scrum methodologies and experience working in sprints Experience working with global stakeholders across time zones Job Title ServiceNow WSD Developer Workspace Service Delivery ServiceNow Team Job Summary We are seeking a skilled and experienced ServiceNow WSD Developer to join our ServiceNow Team The ideal candidate will have strong hands-on experience in developing and implementing solutions using the ServiceNow Workspace Service Delivery WSD module especially around Facilities Management Workplace Reservation Management Space Management and Maintenance Workflows Key Responsibilities Design develop and configure applications and modules using ServiceNow WSD Workspace Service Delivery including Workplace Reservation Management Facilities Request Management Maintenance Management Space Planning and Management Work closely with business stakeholders to gather and understand requirements related to workplace services Customize and enhance ServiceNow applications and facilitate rollouts Develop and maintain Service Portal Agent Workspace and Mobile Studio configurations relevant to WSD use cases Implement flow designer business rules UI policies actions script includes and other ServiceNow configurations Ensure smooth integration between ServiceNow WSD and other modules such as ITSM HRSD or third-party facilities tools Perform unit testing create technical documentation and support UAT and go-live Collaborate with the ServiceNow platform team to ensure adherence to best practices and governance Monitor and troubleshoot application issues and provide operational support post-deployment Required Skills Qualifications 5-7 years of overall experience in ServiceNow development Minimum 2-3 years of hands-on experience with ServiceNow WSD and Facilities Management modules Strong knowledge of Workplace Reservation Visitor Management Facilities Maintenance Requests and Work Orders Space Management Floor Plans and CAD Integration Workplace Mobile App configuration Proficient in JavaScript Glide scripting and web technologies Experience in ServiceNow Flow Designer Scripted REST APIs and UI UX customization Strong analytical and problem-solving skills ServiceNow Certified Application Developer and or WSD Accreditation preferred Good to Have Knowledge of CAD file ingestion AutoCAD integration or BIM standards ServiceNow Integration knowledge with 3rd party tools Experience in ServiceNow Workplace Indoor Mapping WIM Familiarity with ServiceNow CMDB ITOM or FSM modules Understanding of Agile Scrum methodologies and experience working in sprints Experience working with global stakeholders across time zones Relocation Supported Yes Visa Sponsorship Approved No At Fujitsu we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants We believe that hiring people from a wide variety of backgrounds makes us stronger not because it s the right thing to do but because it allows us to draw on a wider range of perspectives and life experiences Copyright 1995 - 2024 Fujitsu 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