Tech Lead

3 weeks ago

Bengaluru India STL Digital Full time

Job Description Role description STL Digital is a global IT Services and Consulting company that enables enterprises to experience the future of digital transformation. We provide end to end services across product engineering, software, cloud, data and analytics, enterprise application services, and cyber-security. Purpose- We Engineer Experiences that create value. We blend the agility of a startup with the stability of an established enterprise. We're passionate about innovation. Our culture is built on 4 core values: 1.Respect for Individuals:We value every team member's unique perspective and contributions. 2.Hunger to Learn:We encourage continuous growth and development. 3.Promises Delivered:We are committed to delivering on our commitments. 4.Keep it Simple:We strive for clarity and efficiency in everything we do. We're looking for talented individuals to join us on this exciting journey, working with our 25+ Global Customers. Let's build the future of tech together. 1. L1 Service Desk Engineer Job Title:Service Desk Engineer (L1) Location:Noida Shift:24x7 rotational shifts, including weekends/holidays Role Summary The L1 Service Desk Engineer acts as the first point of contact for end-users, providing initial support, incident triage, and service request management. The role ensures timely resolution or escalation to resolver groups while delivering excellent customer experience. Responsibilities - Serve as the first point of contact for users via phone, email, chat, or ticketing system. - Log, categorize, and prioritize incidents and service requests in the ITSM tool (e.g., ServiceNow, AWS Connect). - Perform initial troubleshooting and provide resolution for standard issues (password resets, access issues, basic hardware/software troubleshooting, network connectivity). - Escalate unresolved incidents to L2 or relevant resolver groups, following defined SLAs. - Provide regular ticket status updates to users. - Document known issues and workarounds in the Knowledge Base. - Follow defined incident and request management processes (ITIL standards). - Adhere to security and compliance guidelines during issue handling. Required Skills - Strong knowledge of Windows/Mac OS, MS Office/O365, VPN, Active Directory, and common enterprise applications. - Basic understanding of networking concepts (LAN/WAN, DNS, DHCP, Wi-Fi). - Familiarity with ITSM tools (ServiceNow, JIRA, Remedy, AWS Connect preferred). - Excellent communication skills (written & verbal) in English. - Strong problem-solving and analytical abilities. - Customer service orientation with the ability to handle pressure. Qualifications & Experience - Graduate in Computer Science, IT, or related field (or equivalent work experience). - 24 years of experience in IT Helpdesk/Service Desk or customer support role. - ITIL Foundation certification (preferred).

  • ▷ [Urgent Search] Tech Lead

    3 weeks ago

    India, Faridabad Amark Edu. Tech & Services Pvt. Ltd. Full time

    Job Description Company Description Amark Educational Technology & Services Pvt Ltd is an AI-integrated, innovation-driven holding company focused on transforming education, learning, and skill development. We are launching our first product as a Social Media platform for education sector. For this we are opening the opportunity for the Tech Lead. Role...

  • Salesforce Tech Lead

    3 weeks ago

    India Empiric Full time

    Job Description Salesforce Tech Lead - Sales Cloud - Data Migration - SFDC Platform - India Empiric are currently working alongside a global retail leader to find a Salesforce Tech Lead capable of handling a team size of 6 to 8 people working in different geographies. This will be in the area of Development and Support Tickets. The Tech Lead should have good...

  • Tech Lead

    4 weeks ago

    Surat, India Shashwat Technologies Full time

    Job Description About Stayzaa Stayzaa is a fast-growing hospitality + SaaS startup by Shashwat Technologies, focused on premium villas, farmhouses, and curated stays. We're building a next-gen platform that blends travel-tech, property onboarding, and SaaS tools for hosts, starting from Gujarat and scaling across India. Role Overview We are looking for...

  • Tech Lead

    2 weeks ago

    Bengaluru, Karnataka, India Next Mantra Solution Private Limited Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We're Hiring: Tech Lead / Engineering Manager (Hands-on Technical Architect)Location:Gurgaon & BangaloreExperience:6–12 YearsEmployment Type:Full-timeWe are looking for a highly skilledTech Lead / Engineering Managerwho can combinehands-on architecture expertisewithstrong leadership abilities. The ideal candidate will be passionate about building scalable...

  • Salesforce Tech Lead

    4 weeks ago

    india Tata Consultancy Services Full time

    Greetings from TCS!! TCS is hiring for Salesforce tech Lead Skill: SALESFORCE TECH LEAD Exp: 10 to 12 years Location: PAN INDIAMust HaveExperience : 10+ Years One or more current Salesforce certifications (Application/System Architect, Administrator, Platform Developer 1 or 2, App Builder, Sales/Service/Communities/Marketing Cloud) is highly...

  • Tech Lead

    2 weeks ago

    Bengaluru, Karnataka, India Delhivery Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Tech LeadExperience - 6-9 years Backend / Full Stack preferred Strong coding + leadership skills a must

  • Tech Lead

    2 weeks ago

    Bengaluru, Karnataka, India 7Dxperts Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company Description7Dxperts is a team of specialists delivering cutting-edge data and AI solutions at speed and scale. Our end-to-end data and analytics services help organizations turn data into valuable competitive assets. From strategy to support, we provide the insight, technology, and support necessary for successful data journeys and enterprise-wide...

  • Salesforce Tech Lead

    3 weeks ago

    Bengaluru, Karnataka, India, Karnataka Tata Consultancy Services Full time

    Greetings from TCS!!TCS is hiring for Salesforce tech LeadSkill: SALESFORCE TECH LEADExp: 10 to 12 yearsLocation: PAN INDIAMust HaveExperience : 10+ YearsOne or more current Salesforce certifications (Application/System Architect, Administrator, Platform Developer 1 or 2, App Builder, Sales/Service/Communities/Marketing Cloud) is highly preferred.Vocity...

  • Tech Lead

    3 weeks ago

    Bengaluru, Karnataka, India, Karnataka Give Full time

    The grants platform at Give is an intelligent information platform for the impact space in India. We deal with large amounts of data of multiple CSR stakeholders and are building India's largest and easy-to-use CSR platform to meet the needs of CSR clients of all sizes. To build this platform, we are looking for top-talent for our engineering team - tech...

  • Tech Lead

    1 week ago

    Bengaluru, Karnataka, India triSys Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description: Tech Lead & Architect (React / React Native)Experience Required: 6-11 yearsLocation: Bangalore/MumbaiPreferred Background: Indian Fintech, BFSI, or E-commerce Startup ExperienceAbout The RoleWe are looking for a dynamic Tech Lead & Architect specializing in React (Web) and React Native (Mobile), who can both lead engineering teams and set...