Immediate Start Solution Architect(Customer Facing)
3 days ago
About US ConvoZen AI builds conversational intelligence and automation products that help organizations deliver friction-less, human-grade customer experiences at scale. Our platform blends LLM-powered natural-language capabilities with flexible APIs and SDKs so enterprises can embed smart, context-aware conversations into any workflow or channel. Role Overview We’re looking for a Solution Architect (Customer Facing) who is equally comfortable white-boarding architectures with CTOs and diving into source code with fellow engineers. You will be the technical face of ConvoZen AI during pre-sales discovery, onboarding, and post-launch expansion—owning every integration touch-point that makes our customers successful. Key Responsibilities % of Time Responsibility- - 40 %Technical Solutioning & Discovery – Lead technical workshops, map client requirements to ConvoZen APIs/webhooks, and draft solution architectures & sequence diagrams. - 30 %Integration & Implementation – Build reference integrations (Node, Python, Java, REST/GraphQL), author sample code and Postman collections, and guide customers through deployment best practices (OAuth, rate limits, security, observability). - 15 %Developer Advocacy – Create how-to guides, SDK docs, quickstart repos, and demo apps; present at webinars or developer events. - 10 %Troubleshooting & Support Escalation – Help triage complex issues, reproduce edge-cases, and feed learnings back to Product/Engineering. - 5 %Voice of Customer – Collect and synthesize integration feedback, feature requests, and competitive insights for roadmap prioritization. Minimum Qualifications - 3+ years building or integrating RESTful/GraphQL APIs, webhooks, or real-time messaging systems. - Proficiency in at least one modern language (JavaScript/TypeScript, Python, or Java). - Solid grasp of OAuth 2.0/OIDC, JWT, and common SaaS auth patterns. - Experience with cloud-native stacks (AWS/GCP/Azure), CI/CD, and containerization (Docker/K8s). - Ability to translate ambiguous business requirements into clear technical deliverables and articulate trade-offs to both engineers and non-technical stakeholders. - Excellent written & verbal communication skills in English; strong documentation discipline. Nice-to-Have - Past work with conversational AI, NLP, voice bots, or customer-support platforms (e.g., Zendesk, Genesys, Twilio, Intercom). - Familiarity with enterprise integration patterns (ESB, iPaaS, middleware) and event-driven architectures (Kafka, Pub/Sub). - Contributions to open-source projects or public tech blog posts/tutorials. - Experience working in high-growth SaaS startups or customer-facing consulting roles.
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Solution Architect(Customer Facing)
3 days ago
Bengaluru, India ConvoZen Full timeAbout USConvoZen AI builds conversational intelligence and automation products that help organizations deliver friction-less, human-grade customer experiences at scale. Our platform blends LLM-powered natural-language capabilities with flexible APIs and SDKs so enterprises can embed smart, context-aware conversations into any workflow or channel.Role...
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Solution Architect(Customer Facing)
3 days ago
Bengaluru, India ConvoZen Full timeAbout US ConvoZen AI builds conversational intelligence and automation products that help organizations deliver friction-less, human-grade customer experiences at scale. Our platform blends LLM-powered natural-language capabilities with flexible APIs and SDKs so enterprises can embed smart, context-aware conversations into any workflow or channel. Role...
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Solution Architect(Customer Facing)
2 days ago
Bengaluru, India ConvoZen Full timeAbout USConvoZen AI builds conversational intelligence and automation products that help organizations deliver friction-less, human-grade customer experiences at scale. Our platform blends LLM-powered natural-language capabilities with flexible APIs and SDKs so enterprises can embed smart, context-aware conversations into any workflow or channel.Role...
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Solution Architect(Customer Facing)
4 hours ago
Bengaluru, India Whatjobs IN C2 Full timeAbout US ConvoZen AI builds conversational intelligence and automation products that help organizations deliver friction-less, human-grade customer experiences at scale. Our platform blends LLM-powered natural-language capabilities with flexible APIs and SDKs so enterprises can embed smart, context-aware conversations into any workflow or channel. Role...
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[Immediate Start] Solutions Architect
5 days ago
Bengaluru, India Tata Consultancy Services Full timeJob Title: Demand Planning – Solution Architect Location: Pan India Experience: Minimum 8 years of experience along with three end to end o9 Implementation Projects. Job Summary: We are seeking a highly skilled and experienced Demand Planning Solution Architect to lead the design and deployment of demand planning solutions for our enterprise customers....
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▷ Immediate Start: Technical Architect
2 weeks ago
Bengaluru, India QualityKiosk Technologies Full timeJob Description: Implementation Architect (SaaS Implementation, 12+ Years Experience)Position Overview:We are seeking an Implementation Architect with over 12 years of extensive experience in SaaS implementation. The ideal candidate will possess strong technical skills with the ability to code, proven experience managing teams, and a track record of running...
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[Immediate Start] IT
2 weeks ago
Bengaluru, India Pradeepit Consulting Services Full timeJob Description Skill set - 12-15 years of Infra experience in a comparable position experience in the IT Industry and must have good experience in Network / Storage / Virtualization / HCI / Private and public Cloud topics & good knowhow of the latest trends in IT Infra - In-depth knowledge of network, server, storage, virtualization, and cloud technologies....
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▷ [Immediate Start] Solution Architect
2 weeks ago
Bengaluru, India Expertiz in Full timeJob Description Urgent Opening for Solution Architect- Ad Tech- BangalorePosted On 28th Dec 2024 02:11 PM Location Bangalore Role / Position Soltion Architect Experience (required) 8+ yrs Description Tech Stack Programming Languages Java, Python Frontend Framework Angular Database Technologies MongoDB, SQL, NoSQL Cloud Platform AWS
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Senior Solution Architect
2 weeks ago
Bengaluru, India Luxoft Full timeNotice period: 30 days max We are looking for a highly skilled Solution Architect to design and deliver end-to-end customer-facing solutions leveraging REST APIs. The ideal candidate will have strong hands-on experience in architecting scalable, secure, and high-performance applications and preferably a background in financial services applications such as...
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(Immediate Start) Architect
3 weeks ago
Bengaluru, India Lenovo Full timeNvidia AI Architect - Delivery AI Delivery Architect who can understand the AI solution requirements to design, deploy, tested and validate - Proof of Concepts (PoCs) and full production environments for enterprise customers. This role focuses on the end-to-end deployment design, working closely with customer c-suite team, understand use case and create AI...
