Trainee (Technical Support)
4 days ago
Job Description OPTEL. Responsible. Agile. Innovative. OPTEL is a global company that develops transformative software, middleware and hardware solutions to secure and ensure supply chain compliance in major industry sectors such as pharmaceuticals and food, with the goal of reducing the effects of climate change and enabling sustainable living. If you are driven by the desire to contribute to a better world while working in a dynamic and collaborative environment, then you've come to the right place Name of the Role - Trainee (Technical Support) Summary The Level 1 Technical Support Specialist's core mandate is to act as the first point of contact for Optel's customers. Responsibilities Service Call Management: - Answer customer calls though Optel's online service platform and route the requests to the concerned department - Log all calls and interactions into appropriate CRM software - Participates in the case assignation process with the different plant managers Technical Support: - Provide Level 1 support to Optel customers in collaboration with the Level 2 Technical Support Specialists Other: - Attends team meetings, participates in team discussions, and provides input and feedback on service support procedures - Performs other related duties as assigned during off weeks Skills And Qualifications Required - College diploma in a technical field (electrical, electronic, computer science, networking, etc.) [Asset]; - Experience of 1 year in customer relationship management;/ Freshers with good communication skills can apply - English fluency; - Excellent communication skills; - Have a good sense of organization and of priorities; - Customer service oriented; Shift & Work Schedule: This position operates on a rotational shift basis, following a predefined cycle. Flexibility to work across different shifts is required. EQUAL OPPORTUNITY EMPLOYER OPTEL is an equal opportunity employer. We believe that diversity is essential for fostering innovation and creativity. We welcome and encourage applications from individuals of all backgrounds, cultures, gender identities, sexual orientations, abilities, ages, and beliefs. We are committed to providing a fair and inclusive recruitment process, where each candidate is evaluated solely on their qualifications, skills, and potential. At OPTEL, every employee's unique perspective contributes to our collective success, and we celebrate the richness that diversity brings to our team. Powered by JazzHR 6RErNs7Ox3
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Freshers - Technical Support
2 weeks ago
Hyderabad, Telangana, India, Telangana Movate Full timeWe’re Hiring 100+ Freshers for Technical Support (Trainee Role) – Hyderabad.We’re looking for enthusiastic graduates with excellent communication skills to join our Technical Support team.Important: All applicants must complete an online communication test. Please apply only if you are interested in taking the test.Role: Trainee – Technical Support...
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[3 Days Left] Trainee
1 week ago
India Optel Group Full timeOPTEL Responsible Agile Innovative OPTEL is a global company that develops transformative software middleware and hardware solutions to secure and ensure supply chain compliance in major industry sectors such as pharmaceuticals and food with the goal of reducing the effects of climate change and enabling sustainable living If you are driven by the desire to...
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▷ Urgent Search: Trainee
3 weeks ago
Chennai, India Inkarp Full timeJob Description Job Title: Service Engineer Trainee Department: Customer Support Location: Chennai Reports To: Service Manager / Technical Head About Inkarp Instruments Inkarp Instruments is a trusted name in delivering high-quality laboratory, analytical, scientific, and research instrumentation across sectors such as healthcare, pharmaceuticals,...
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Technical Trainee
2 weeks ago
Business Office (Joy House ) - Mumbai, India Mondelez International Full time ₹ 4,00,000 - ₹ 6,00,000 per yearTTF India Technical Trainee, MDS Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. As an organization we are committed to developing the next generation of Makers and Bakers. Joining us at an early career stage in our fast paced and ever changing environment...
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Urgent Search: Graduate Trainee
5 days ago
Vadodara, India PMC Full timeJob Description Job Summary: The Graduate Trainee (Support Engineer) is responsible for providing technical support and expertise for the Graphene application, systems and in-scope customers solutions, ensuring their optimal performance and functionality. This role involves troubleshooting Graphene application issues, working with cross-functional teams to...
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Trainee
2 weeks ago
India KP Group Full timeTrainee We are looking for a technical support engineer who can provide enterprise-level support to customers. You should have the ability to research, diagnose, troubleshoot, and resolve the issues to the clients’ satisfaction. **Your responsibilities**: - Configure operating systems. - Prioritize and manage the workflow along with resolving issues...
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Technical Support Retail
5 days ago
India UnifyCX Full timeJob Description Job Description: Technical Support Engineer - Role: Technical Support Engineer - Designation: Graduate Engineering Trainee - Work Location: Mangalore - Shift: 9 hours per day, with shift changes every month. About Us UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences....
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Trainee
4 days ago
India, Mysore EqualizeRCM Full timeJob Description Company Description EqualizeRCM Services is a leading provider of Revenue Cycle Management services to physicians, hospitals, ASCs, labs, and other healthcare providers and investors throughout the United States. With over 16 years in business, EqualizeRCM has a team of over 1000 employees who work to improve the financial results of our...
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Technical Trainer
2 weeks ago
India Larsen & Toubro Limited Full timeJob Description Technical Trainer and Apprentice Recruitment Coordinator Role Overview: The Technical Trainer and Apprentice Recruitment Coordinator is responsible for managing the end-to-end recruitment process of apprentice trainees, conducting their technical training, evaluating their progress, and ensuring compliance with government apprenticeship...
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Chennai, India Tek Support Full timeJob Description Job Title: Senior Industrial Automation Trainer Location: Remote Job type: Part-time Job Summary: We are looking for an experienced Industrial Automation Trainer with over 10 years of hands-on experience in automation systems, control engineering, and industrial process optimization. The ideal candidate will be responsible for delivering...
