Assistant Manager

Job Category Client Management Location Bangalore India This is a hybrid position primarily based in Bangalore India We re committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office giving you the option to work remotely for some of your working week We give you a world of potential We give you a world of potential Support is awesome in the way trust makes it work When you join this dynamic team as an Assistant Manager you will enjoy a career teamwork flexibility and leadership you can trust to help accelerate your personal and professional goals Come be a part of a world of potential at Computershare Business Support Services Corporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies investment bankers asset managers as well as governments and institutions We offer a wide range of services that fulfil our clients with a best-in-class reputation built on our high-touch approach to client service we are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms globally A key part of this role will be collaborating with our onshore teams to service our Corporate Trust business lines and help us to deliver the professional services our clients trust and depend on If you re a match to those skills and have the passionate drive to be part of something truly amazing while working on a diverse team and have the willingness to learn multiple tasks then this is the perfect opportunity for you A role you will love The Assistant Manager is responsible for the day-to-day delivery of high-quality service that meets service level expectations and implement agreed business strategy and regularly monitor performance against it The Assistant Manager works closely with their peers to ensure that daily weekly and monthly goals are met Assistant Manager is responsible to improve our current service experience for customers and deliver innovative new services Some of your key responsibilities will include Manages the staff directly supports the manager in overseeing broader operations administrative tasks and act as a backup to manager Engages and communicates with stakeholders including Operations Managers and onshore partners as related to service delivery Ensure teams adhere to all CPU policies and procedures for related work Attend meetings and training sessions for a range of administrative operational and regulatory compliance topics Handle projects as assigned by Manager Complete disciplinary actions to address performance and or attendance issues Determine and address the root cause to eliminate issues streamline automate and innovate to deliver increasingly effective solutions Adhering to the business continuity policy standard and guides to ensure their business area is resilient and prepared to respond to incidents What will you bring to the role Bachelor s Degree B A B S B Com or equivalent 6-10 years related increasing experience in multinational business environments in India At least 2 years of experience as an Assistant Manager Directly manage a team of approximately 25 to 30 operational staff Must possess deep research skills required to analyze cash transactions in CDO Fusion and must have required competencies to lead the SAS Cash SMEs and analysts Has a good understanding of how the wider team works together to successful achieve their team and wider department goals and objectives The role requires attention to detail and excellent judgment based on best practice and previous experience The role will have overall accountability for the delivery of our agreed service levels with our clients Rewards designed for you Health and wellbeing rewards that can be tailored to support you and your family Save for your future We will support you along your retirement savings journey Paid parental leave flexible working and a caring and inclusive culture Income protection To ease concerns when the unexpected occurs our package includes short and long-term disability benefits life insurance supplemental life insurance single spouse family and more And more Ours is a welcoming and close-knit community with experienced colleagues ready to help you grow Our careers hub will help you find out more about our rewards and life at Computershare visit LI-Hybrid About Us A company to be proud of We re a global leader in financial administration with over 12 000 employees across more than 22 different countries At Computershare it s more than just a job our open and inclusive culture means that we will help you to grow to move forward and make the most of our world of opportunities Fairness and culture We re dedicated to providing you with the opportunity to succeed on your own merits starting from the application process and continuing throughout your career with us Our goal is to create an environment where everyone feels valued to remove barriers and obstacles and ensure equal opportunities for all For support with accommodations or adjustments during our recruitment process please visit for further information About the Team We provide corporate trust and claims administration services to major corporations in both the private and public markets as well as governments and institutions Our portfolio includes innovative offerings in corporate trust and escrow managing assets and debt class actions and mass tort facilitating the administration of large legal cases and bankruptcy administration assisting with the wind up or restructure of businesses experiencing difficulties We are looking for talented people to help us deliver these professional services and use our leading technology platforms to facilitate transactions