Information Security Manager

Job Description

The purpose of this role is to embed security into the Creative Practice areaJob Description:

Information Security Manager

The Information Security Manager role within Dentsu Creative is responsible for providing security oversight for customer solutions and infrastructure within the managed services environment across various technology components within the organization s enterprise technology portfolio. The Senior Security Engineer will deliver enterprise class capabilities, support the organization through the enforcement of the security policy, this may include penetration testing, Web application testing, security tooling support and provide support to the engineering and architecture groups. The Information Security Manager role is responsible for performance measurement, analysis and tuning in an enterprise hosting environment. They keep up to date on industry trends and deliver the highest level of customer service possible.

This role will report to the Global Cyber Security Director, Creative. The role will work with a team of geographically distributed Creative staff and contract employees.

Essential Tasks and Responsibilities:

- Lead the design and implementation of global, cost effective, enterprise-class systems following ITIL/ITSM processes/practices, while maintaining compliance with all company policies, procedures and standards.
- Participate in the development of technology roadmaps that align with overall IT strategy and vision
- Directly work with Development teams to ensure adherence to our SDLC policy
- Lead innovation, process improvement and standardization within the IT organization.
- Lead within discipline to develop best practices, case studies, training materials, and whitepapers.
- Anticipate risks and constraints and proactively work on solutions to address the risk/constraints, escalating as appropriate.
- Gather requirements, develop the delivery plan for solution and services milestones, managing expectations and coordinating delivery with internal team.
- Maintain in-depth awareness and fluency of the key features, functions, and/or industry trends around the area of expertise.
- Perform post incident analysis and document findings.
- Ability to work in a dynamic and agile creative environment.
- Strong Stakeholder management
- Assist Global Cyber Security Director with management information metrics and KPIs.

Measures of Success:

- Consistently deliver IT solutions that exceed customer expectations on-time/budget.
- Successfully resolve technical incidents/service requests within SLA/OLA timeframe with a high level of quality, escalating where appropriate.
- Demonstrate a high level of customer service.
- Participate in the development of dentsu Creative s technology vision and strategy.
- Demonstrate the ability to work as part of a team and share knowledge with team members.
- Implementation and adoption of support processes and structures sufficient to ensure system stability and user satisfaction.
- Operate as a Trusteed Advisor for the business
- Contribute to the development and evolution of reference architectures.
- Positive recognition as noted on Employee and Customer satisfaction surveys, completed on a periodic basis.

Skills/Requirements:

Expert Knowledge of:

- A focus on Enterprise level security tools and Cloud solutions, including, but not limited to: Microsoft Azure, Google GCP, AWS, Tenable, Microsoft Defender
- Cloud security configurations and architectural principles
- Security Architecture consulting and design assurance experience
- Defining and articulating
- Modern Security Designs for cloud and datacenter deployments
- Knowledge of Generative AI solutions and operations from a security perspective.

Demonstrate the ability to:

- Meet project deadlines and manage and prioritize multiple simultaneous projects while adhering to a time allocation model
- Assess the scope and impact of incidents and respond, with a sense of urgency that matches the incident, following appropriate policies and procedures
- Multi-task, prioritize, manage workload and adapt to changing business conditions
- Tolerate stressful situations and remain focused under pressure
- Effectively communicate at all levels of the organization.
- Manage through conflict and challenging situations with positive outcomes for the clients and dentsu Creative
- Develop and cultivate strategic relationships that benefit IT and dentsu Creative
- Make decisions and judgments based on standard procedures.
- Demonstrate critical thinking and problem solving skills.
- Contribute to Managed Hosting standards and best practices for processes, procedures, and technical standards.

Education and Experience:

- Bachelor s Degree or Master s Degree in Information Technology or Computer Science preferred
- 5+ years of experience supporting and implementing enterprise-class solutions operating in a 24/7 environment
- 3+ years professional experience in designing technology solutions
- 5+ Years in Security Architecture and or Risk management
- Current certifications within Cyber Security discipline and IT industry (CISSP, CISM, CRISC) are highly desired.

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