Software Engineer II – Java Developer

Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

The Team

Our development team of innovators love technology as much as you do. And we&aposre looking for an energetic developer who is passionate about creating high-performing, scalable, and cloud-native services. We encourage a culture of experimentation whilst seeking to reduce manual toil by automating Five9 workflows.

- This position is based out of one of the offices of our affiliate Acqueon Technologies in India, and will adopt the hybrid work arrangements of that location. You will be a member of the Acqueon team with responsibilities supporting Five9 products, collaborating with global teammates based primarily in the United States.

Key Responsibilities

- Be part of an agile team to develop scalable and highly available micro-services.
- Be highly motivated and positive, and foster a can-do attitude in a fast-moving collaborative environment.
- Get ready to learn, moving between teams whilst gaining knowledge on various cloud technologies.
- Participate in and contribute to requirements gathering and architecture design.
- Collaborate with product managers, architects, engineering leaders and test engineers.
- Understand and apply performance and scalability principles when developing services.
- Document and communicate clearly architecture and implementation solutions.
- Be the service owner by instrumenting performance metrics.

Key Skills

- 4+ years of industry experience in Java development.
- Excellent knowledge and experience with modern enterprise frameworks such as Spring and Spring Boot.
- Proven hands-on experience in designing and implementing scalable, high-performing microservices and REST APIs.
- Experience working within an Agile/Scrum team.
- Positive, self-motivated and enthusiastic attitude with a strong sense of ownership.
- Strong communication skills, both verbal and written.
- Experience with any public cloud platform is a plus.

Candidates will be familiar with the technologies that we use but may have not necessarily had the ability to work on them in their current job setting, which is OK. However, you should have a true passion for technology that is apparent through your previous experience.

Technology and Tools

- Java
- Spring / Spring Boot
- SQL
- Kubernetes
- Git and GitLab CI/CD
- GCP Services: GKE, CockroachDB, Redis, PubSub, BigQuery, LookerML, Looker Dashboards
- Swagger
- JIRA, Confluence
- Apple MacBook options available

Our Values: The Five9 Nine

- The Prime Directive: To always do the right thing for the customer.
- Good enough isnt good enough. We deliver excellence.
- We value diversity and strive to create a culture where our employees represent humanity in all its dimensions.
- We are relentless learners. We invest in ourselves, and learn from our failures and victories.
- We bias toward action. We move smart and fast. If something needs doing, we do it
- We treat it like we own it. We spend where it counts and care for Five9 as if it was our own.
- A spirit of service guides us. Serving our community, serving our customers and serving each other. We believe in the servant leader.
- We act with integrity and humility and work together for shared success. We love to win, but how we win is just as important.
- We keep it simple. Less is more.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

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