Project Manager

4 weeks ago

Ahmedabad, Gujarat, India Rivulet IQ Full time
We are seeking a highly organized and proactive Project Manager to join our growing team. In this role, you will be responsible for overseeing a variety of digital and e-commerce projects from planning through execution, ensuring timely delivery, technical accuracy, and alignment with client goals. The ideal candidate will bring strong communication, leadership, and documentation skills, with a working knowledge of web technologies including WordPress, Shopify, and WooCommerce.

Key Responsibilities

- Monitor project scopes, timelines, and deliverables; anticipate risks and proactively address potential roadblocks.
- Assign tasks based on team strengths and project needs, ensuring optimal resource utilization.
- Collaborate with team leads to manage and maintain accurate project documentation.
- Prepare detailed internal documentation, including scope of work (SOW), technical briefs, flowcharts, and proposals.
- Evaluate current workflows and suggest process improvements to increase operational efficiency.
- Adapt to evolving client needs and project changes while keeping goals and deadlines intact.
- Maintain clear and consistent communication between India teams, US teams, and clients.
- Conduct regular project meetings, provide status updates, and ensure all stakeholders are informed and aligned.
- Manage multiple concurrent projects, ensuring high-quality delivery and client satisfaction.
- Monitor project health and take corrective action where necessary to maintain the work quality.

Desired Skills & Experience

- Minimum 5 years of experience in project management, preferably within a digital agency or e-commerce environment.
- Hands-on experience managing projects built on WordPress, Shopify, WooCommerce.
- Working knowledge of forms, plugins, integrations, and payment gateways in WordPress environments.
- Proven ability to prepare project reports, client-facing presentations, and internal documentation.
- Strong communication and interpersonal skills; experienced in client meetings, status reviews, and stakeholder updates.
- High level of organization with the ability to manage multiple projects and clients simultaneously.
- Strong problem-solving skills and the ability to make decisions in dynamic, high-pressure environments.
- Ability to take ownership of delivery, timelines, and quality without heavy supervision.
- Comfortable providing solutions and asking the right questions during client calls.
- PMP certification or equivalent is a plus.

Nice to Have

- Familiarity with white-label delivery models or agency outsourcing structures.
- Exposure to waterfall, agile, hybrid, or iterative project management methodologies.
- Hands-on use of tools like ClickUp, Notion, Trello, Slack, or similar platforms for team collaboration.
- Experience with multi-time-zone teams and remote project coordination.
- Ability to contribute to training, onboarding, or internal process documentation.

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