Tele Counselor

7 days ago

Mohali Nashik, India Impact Hr Km Solutions Full time

Job Description Description We are seeking a Tele Counselor to join our team in India. The ideal candidate will be responsible for providing telephonic counseling services to clients, offering support and guidance tailored to their individual needs. This role is perfect for individuals who are looking to start their career in counseling and are passionate about helping others. Responsibilities - Conduct telephonic counseling sessions with clients to understand their needs and provide appropriate guidance. - Document client interactions and maintain accurate records of conversations and outcomes. - Follow up with clients as necessary to ensure their needs are met and to provide ongoing support. - Collaborate with other team members to improve counseling strategies and client satisfaction. - Stay updated with the latest counseling techniques and industry best practices. Skills and Qualifications - Excellent verbal communication skills in English and local languages. - Empathy and active listening skills to understand client concerns. - Basic knowledge of counseling principles and techniques. - Ability to work independently and as part of a team. - Proficiency in using computers and familiar with MS Office applications. - Strong organizational skills and attention to detail.

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