Senior Research Scientist

Sprinklr is a leading enterprise software company for all customer-facing functions With advanced AI Sprinklr s unified customer experience management Unified-CXM platform helps companies deliver human experiences to every customer every time across any modern channel Headquartered in New York City with employees around the world Sprinklr works with more than 1 000 of the worlds most valuable enterprises xe2x80x94 global brands like Microsoft P G Samsung and more than 50 of the Fortune 100 Learn more about our culture and how we make our employees happier through The Sprinklr Way Sprinklr is the unified platform for all customer-facing functions We call it unified customer experience management Unified-CXM We help companies deliver human experiences to every customer every time across any modern channel at a once impossible scale Headquartered in New York City with over 2 400 employees globally Sprinklr works with more than 1 000 of the worlds most valuable enterprises xe2x80x94 global brands like Microsoft P G Samsung and more than 50 of the Fortune 100 Learn more about our culture and how we make our employees happier through The Sprinklr Way What Does Success Look LikeIn your role as a Staff Research Scientist you will be tasked with creating innovative machine learning research for the next generation of digital customer experience applications What Youll DoWork in collaboration with a multidisciplinary team of AI researchers with expertise in GenAI computer vision speech recognition NLP and related fields Contribute to the development of the long-term technical roadmap for AI research at the company Conduct AI research using CXM data to innovate and potentially patent or publish findings while clearly communicating progress and results both internally and externally through written and oral reports Work closely with product development teams to integrate AI technologies into products and services Partner with engineering leads to ensure seamless translation of research into practical and scalable AI applications Work on publishing research papers and filing patents for Sprinklr AI innovations What Makes You QualifiedCandidates should hold a Bachelor s degree in Computer Science Computational Linguistics or a related field emphasizing AI machine learning computer vision or speech processing with a minimum of 4 years of relevant experience Alternatively a Master s degree with at least 3 years of experience is also considered Strong publication record in top-tier AI ML computer vision or speech processing conferences and journals is a plus Industry experience in ML DS AI research with a focus on multimodal AI technologies Proficiency in machine learning frameworks and programming languages relevant to AI computer vision and speech processing Exceptional communication skills with the ability to articulate complex technical concepts to diverse audiences We focus on our mission We founded Sprinklr with one mission to enable every organization on the planet to make their customers happier Our vision is to be the worlds most loved enterprise software company ever We believe in our product Sprinklr was built from the ground up to enable a brands digital transformation Its platform provides every customer-facing team with the ability to reach engage and listen to customers around the world At Sprinklr we have many of the world s largest brands as our clients and our employees have the opportunity to work closely alongside them We invest in our people At Sprinklr we believe every human has the potential to be amazing We empower each Sprinklrite in the journey toward achieving their personal and professional best For well-being this includes daily meditation breaks virtual fitness and access to Headspace We have continuous learning opportunities available with Audible for Business LinkedIn Learning and more EEO - Our philosophy Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender race ethnicity age and lifestyle preference among others We value and celebrate diversity and fervently believe every employee matters and should be respected and heard We believe we are stronger when we belong because collectively were more innovative creative and successful Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status See also Sprinklrs EEO Policy and EEO is the Law If you have a disability or special need that requires accommodation please let us know Why You ll Love Sprinklr We re committed to creating a culture where you feel like you belong are happier today than you were yesterday and your contributions matter At Sprinklr we passionately genuinely care For full-time employees we provide a range of comprehensive health plans leading well-being programs and financial protection for you and your family through a range of global and localized plans throughout the world For more information on Sprinklr Benefits around the world head to to browse our country-specific benefits guides We focus on our mission We founded Sprinklr with one mission to enable every organization on the planet to make their customers happier Our vision is to be the worlds most loved enterprise software company ever We believe in our product Sprinklr was built from the ground up to enable a brands digital transformation Its platform provides every customer-facing team with the ability to reach engage and listen to customers around the world At Sprinklr we have many of the world s largest brands as our clients and our employees have the opportunity to work closely alongside them We invest in our people At Sprinklr we believe every human has the potential to be amazing We empower each Sprinklrite in the journey toward achieving their personal and professional best For wellbeing this includes daily meditation breaks virtual fitness and access to Headspace We have continuous learning opportunities available with LinkedIn Learning and more EEO - Our philosophy Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender race ethnicity age and lifestyle preference among others We value and celebrate diversity and fervently believe every employee matters and should be respected and heard We believe we are stronger when we belong because collectively were more innovative creative and successful Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status See also Sprinklrs EEO Policy and EEO is the Law