Devops Support Engineer – Shift-based Model

6 days ago

Delhi, Delhi, India TechBiz Global Full time

At TechBiz Global we are providing recruitment service to our TOP clients from our portfolio We are currently seeking a Chief Technology Officer to join one of our clients teams in Bangladesh If you re looking for an exciting opportunity to grow in a innovative environment this could be the perfect fit for you Key Responsibilities Monitor and troubleshoot AWS and or Azure environments to ensure optimal performance and availability Respond promptly to incidents and alerts investigating and resolving issues efficiently Perform basic scripting and automation tasks to streamline cloud operations e g Bash Python Communicate clearly and fluently in English with customers and internal teams Collaborate closely with the Team Lead following Standard Operating Procedures SOPs and escalation workflows Work in a rotating shift schedule including weekends and nights ensuring continuous support coverage Shift Details Engineers rotate shifts typically working 4-5 shifts per week Total shifts required per week 29-33 Flexibility to work full shifts and weekends is mandatory Qualifications 2-5 years of experience in DevOps or cloud support roles Strong familiarity with AWS and or Azure cloud environments Experience with CI CD tools such as GitHub Actions or Jenkins Proficiency with monitoring tools like Datadog CloudWatch or similar Basic scripting skills in Bash Python or comparable languages Excellent communication skills in English Comfortable and willing to work in a shift-based support role including night and weekend shifts Prior experience in a shift-based support environment is preferred What We Offer Remote work opportunity work from anywhere in India with a stable internet connection Comprehensive training program including Shadowing existing processes to gain hands-on experience Learning internal tools Standard Operating Procedures SOPs ticketing systems and escalation paths to ensure smooth onboarding and ongoing success

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