
Urgent) Associate
1 week ago
ASTER DM HEALTHCARE LIMITED is looking for an Associate Centralised Contact Center to join our dynamic team and embark on a rewarding career journey.
Job Overview:
The Associate Centralised Contact Center (Aster Laboratory) is responsible for ensuring effective execution of duties within the assigned domain. The role involves a combination of technical expertise, problem-solving, and collaboration to achieve company goals.
Key Responsibilities:
- Develop and implement strategies to improve workflow and efficiency
- Collaborate with cross-functional teams to optimize processes and enhance productivity
- Maintain compliance with industry regulations and company policies
- Troubleshoot and resolve challenges in day-to-day operations
- Provide mentorship and training to junior team members when required
- Stay updated with industry trends and implement best practices
- Work closely with stakeholders to understand business needs and drive innovation
Requirements:
- Bachelor's degree in a relevant field (qualifications may vary by job role)
- Prior experience in a similar role is preferred
- Strong analytical and problem-solving skills
- Excellent communication and teamwork abilities
- Proficiency in relevant tools and technologies
- Adaptability and eagerness to learn in a fast-paced environment
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