Technology Analyst

Company Description Are you ready to accelerate your career Join Cielo as a Technology Analyst A career at Cielo will give you the opportunity to work with the industry s smartest people and to take ownership of your success Cielo is a brand that reflects our big idea - that talent is rising - and with it our opportunity to rise above We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race color religion sex national origin disability age genetic information or any other status protected by state or local law for an individual who falls within the jurisdiction of such law Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at 1 877 797 3379 or at talent acquisition cielotalent com Location Specifics India Requirement 2 years of technical integration experience across multiple systems Familiarity with Workday is required Additionally familiarity with SmartRecruiters is preferred Language Requirement English Position Setup Remote Shift 2nd Shift 2 PM to 11 PM The Technology Analyst is responsible for delivering quality consulting and support services to achieve a high level of customer satisfaction as an individual contributor or a team member The role is focused on designing and building integrations to support projects and external clients It includes configuration and testing across multiple platforms and systems Workday Paradox SmartRecruiters and other platforms and third-party systems Service Delivery Expertise - Provide integration and technology consulting on cloud-based technology solutions including integration build and testing - Follow delivery methodologies appropriate to the project and the role while promoting industry best practices - Deliver high quality technology outcomes and timely completion rates while maintaining high client satisfaction on all engagements - Demonstrate the highest level of ethical behavior and personal integrity - Engage in positive and pro-active communication with peers and colleagues building effective relationships within and across the business Technology Analyst Expertise - Configure and maintain technology solutions for clients across multiple technology platforms - Design build and implement technology solutions in support of project goals including validation testing and issue resolution - Create instructional training videos how-to guides and stage demo environments for testing and training purposes - Leverage critical thinking to predict downstream impacts in configuration and document lessons learned Qualifications Position Requirements Education High School Diploma or equivalent required Bachelor s degree strongly preferred Experience Technical Skills - API Web Services Strong knowledge of RESTful and SOAP web services along with formats like JSON and XML - Integration Platforms Experience with either Workato or Jitterbit - Programming Languages Proficiency in multiple languages is a plus with Python being the most used in our environment - SDLC Agile A solid understanding of the Software Development Life Cycle SDLC and experience with Agile methodologies - Deployment Web application build and deployment including manual builds and continuous integration Skills and Abilities Required - Analytical Problem-Solving The ability to analyze technical requirements and troubleshoot complex issues - Communication Excellent verbal and written communication skills are needed for collaborating with teams and documenting integrations - Attention to Detail A keen eye for detail is necessary to detect and correct faults in complex code and ensure data accuracy - Documentation Strong technical writing skills are required for maintaining comprehensive integration documentation - Client-facing experience supporting established technology integration and implementation methodology strongly preferred - A sense of urgency to communicate critical updates in a timely matter This is a remote role Language requirements - Fluent English is required Additional Information All your information will be kept confidential according to EEO guidelines