servicenow itom

6 days ago

Mangalore, India People Prime Worldwide Full time

About Company: They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. Job Title: servicenow itom Location: PAN INDIA Work Mode: Hybrid Mode Experience: 5 years (4 years Relevant) Job Type: Contract to hire (C2H) Notice Period: - Immediate joiners. 5 to 9 years working with ServiceNow platform in enterprisewide multitier ServiceNow production environment Minimum 9 to 15 years of experience in the IT Industry Experience Roles Responsibilities Good Understanding and hands on implementing Midserver configuration CMDB Discovery Service Graph ConnectorSGC Good knowledge and understanding on Networking concepts DMZ zone PublicPrivateHybrid Cloud environment etc Basic understanding on how Industrial control system works and OT network functions Idea on Purdue Model architecture Good to have Prior experience on implementing OT Visibility and OT Asset Management OT Service Management module in ServiceNow Basic understanding on Windows LinuxUNIX administrations and PowerShell scripting Moderate understanding on Database level architecture how to write SQL queries Basic understanding and ability to script automated processes Script includes Business rule script action etc Configuration and enhancements capability on the ServiceNow CMDB ITOM modular platform Develop ServiceNow ITOM configuration including CMDB Data alignment automated data population data import etc Document every development configuration and technical details prepare training material for project Good to have Implementing the CSDM framework for Operational Technology an endtoend data alignment process document including CMDB CSDM process and procedures Develop training material and train necessary stakeholders on the new process and procedures Help in identifying issues gathering data analysing and presenting solutions Work closely with architect to ensure technically feasible solutions Represent project stakeholders throughout planning development and release processes

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