Technical Business Analyst

Job Description

You
Are passionate about technology, wake up every morning to experiment, learn and develop new solutions

About Us
At DBSync we provide opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spunned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users.
Our main motto is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky&aposs limit

If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you

Our Value System
1. We genuinely care
2. We do not waste time on manual or mundane task
3. We have a fun environment
4. We own it
5. We are experts on what we do
6. We win together

DBSync has been:
- Awarded as one of The America&aposs Fastest Growing Company by The Financial Times in 2020 and 2021
- Recognized by Inc. 5000 as one of the fastest growing private companies for three consecutive years (2019,2020 & 2021)

About the role:

As a Technical Business Analyst, you&aposll be the bridge between our customers, product team, and delivery teams. You&aposll gather requirements, design integration solutions, and create clear, engaging documentation that helps users and stakeholders understand and leverage our platform.

This hybrid role blends business analysis with technical writingperfect for someone who enjoys both strategic thinking and hands-on documentation.

Job Responsibilities:

- Partner with clients to understand integration needs across platforms like Salesforce, NetSuite, and Microsoft Dynamics 365
- Design and document integration solutions using DBSync&aposs platform
- Serve as a Subject Matter Expert (SME) for internal and external teams
- Create technical documentation: product guides, datasheets, blogs, and whitepapers
- Draft SOWs, BRDs, FRS documents, and project budgets
- Act as a liaison between clients and delivery teams
- Track and prioritize issues in Agile development cycles
- Contribute to our knowledge base and internal Wiki
- Stay updated on trends in APIs, cloud platforms, and data integration
- Support product marketing with technical content when needed
- Build trust and long-term relationships with clients

Skills & Qualifications:

- 5+ years in a Business Analyst, Technical Writer, or hybrid role
- Strong grasp of data integration, APIs, databases, and cloud platforms
- Hands-on experience with CRMs/ERPs like Salesforce, NetSuite, Dynamics 365
- Exceptional communication skillsboth written and verbal
- Ability to simplify complex technical concepts for varied audiences
- Familiarity with programming languages (Java, JavaScript, C#, etc.) is a plus
- Proven ability to manage multiple projects with precision
- Bachelor&aposs degree in a relevant field or equivalent experience
- Self-driven, collaborative, and comfortable in a fast-paced startup environment
- Bonus: Experience in product management or technical writing

Location: Bangalore (Remote)
Shift: US shift (6:30 PM IST - 3:30 AM IST)

For more information about DBSync, visit www.mydbsync.com.

Video: https://www.youtube.com/playlistlist=PLJzycdoERLoekPWNkXEsuih807TQAEnnB

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