Process Developer

Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Process Developer Banking Core Operations Process Developer Role supports the day to day activities of operational banking accounts by the clearing researching and completion activities related to reconciling varied and complex accounting transactions in accordance with established policies and procedures Builds the sustainable repeatable capabilities that support delivery of the highest standards of service and execution Analyzes and reviews data tools business processes and operational standards to execute service delivery Evaluates and ensures that operations meet objectives business needs service agreements and relevant requirements Responsibilities Ability to calculate figures and amounts such as credits debits by accounting standards Ability to communicate complex accounting situations and remedies to varying lines of business Identifies and resolves exceptions escalates appropriately Performs a variety of complex or specialized tasks in support of the business unit s day-to-day operations Ability to read analyze and interpret common metrics used to measure and monitor operational performance define problems collect data establish facts draw valid conclusions and provide clear and concise communication with a wide audience of internal departments Proven ability in leading and mentoring team members in regulatory and process improvement methods and procedures Assist in problem resolution answer inquiries emails and train other team members Serves as a Subject Matter Expert and fully understands processes and their impact on the overall business Creates ad-hoc reports as requested in a timely and accurate manner assist senior management with various tasks and items as needed comply with all company policies and departmental procedures ensuring honest and ethical conduct at all times while maintaining a positive attitude Prepares produces and validates daily weekly and monthly reports measuring monitoring and alerting the business regarding unforeseen shifts in the performance Qualifications we seek in you Minimum Qualifications Skills Education Bachelor s degree or equivalent work experience Preferred Qualifications Skills Experience with Microsoft Word Outlook PowerPoint and Excel including the ability to create and work with Pivot Tables SUMIF VLOOKUP functions Comfortable operating within a fast pacedhigh volume environment Strong organizational problem solving analytical skills mathematical skills as well as the ability to work independently with limited supervision Solid analytical interpretive and problem solving skills Excellent verbal and written communication skills with the ability to transform learned processes into written usable documentation job aids work tools procedures Capable of mastering new systems and adapt in a changing environment Verbal and written communication skills with the ability to transform learned processes into written usable documentation job aides work tools procedures Time management skills and the ability to complete multiple projects simultaneously and in a timely manner Knowledge and experience with root cause analysis Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training